Director, Infrastructure & Site Reliability Engineering
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Job Description
Director of Infrastructure & Site Reliability Engineering at Alteryx overseeing cloud infrastructure and ensuring operational excellence. Leading multiple teams to enhance platform efficiency and reliability.
Responsibilities:
- Define and execute the strategy for Alteryx’s centralized Infrastructure, Site Reliability Engineering (SRE), Observability, and Performance Engineering organizations.
- Lead the design, operation, and continuous evolution of cloud infrastructure across AWS and GCP, ensuring scalability, reliability, security, and cost efficiency.
- Drive Infrastructure-as-Code adoption and governance through Terraform, establishing consistent platform standards, automation, and operational best practices.
- Own the company’s observability strategy by building and operating enterprise-grade telemetry platforms using Datadog and related technologies, enabling actionable insights into system health, performance, and customer experience.
- Partner with Security, Compliance, and Engineering teams to meet regulatory and customer requirements, including HIPAA, FedRAMP, SOC 2, and other compliance frameworks.
- Establish and continuously improve incident management practices, including operational readiness, on-call excellence, postmortem culture, root cause analysis, and measurable reliability improvements.
- Develop proactive reliability programs including capacity planning, resiliency testing, disaster recovery, performance benchmarking, and operational risk management.
- Define reliability engineering frameworks that enable product teams to own service health through Service Level Objectives (SLOs), Service Level Indicators (SLIs), error budgets, performance objectives, and operational accountability.
- Lead the evolution of centralized platform capabilities that simplify how engineering teams build, deploy, monitor, and operate services at scale.
- Partner with engineering leadership to improve developer productivity through platform automation, self-service infrastructure, deployment tooling, and operational best practices.
- Build, mentor, and develop high-performing engineering managers and technical leaders while fostering a culture of operational excellence, customer focus, accountability, continuous learning, and innovation.
Requirements:
- 10+ years of software engineering, infrastructure, or platform engineering experience, with 5+ years leading multiple engineering teams or managers.
- Proven experience leading Infrastructure, SRE, Platform Engineering, or Cloud Operations organizations supporting large-scale SaaS products.
- Deep expertise operating production environments on AWS and/or GCP.
- Strong experience with Infrastructure-as-Code technologies such as Terraform.
- Experience building and operating modern observability platforms using Datadog, OpenTelemetry, Prometheus, Grafana, or similar technologies.
- Demonstrated success implementing SRE practices including SLOs, SLIs, error budgets, incident management, operational reviews, and reliability engineering programs.
- Experience supporting regulated environments and working with compliance frameworks such as HIPAA, FedRAMP, SOC 2, ISO 27001, or similar.
- Strong understanding of distributed systems, cloud networking, Kubernetes, container orchestration, CI/CD pipelines, and production operations.
- Proven ability to influence technical strategy and drive alignment across engineering, security, product, and executive stakeholders.
- Excellent communication skills with the ability to translate technical strategy into business outcomes.
- Passion for building high-performing teams and developing engineering leaders.
Benefits:
- A monthly Connectivity Plus stipend of $150 to support remote work-related expenses
- An annual $200 home office reimbursement
- Medical, dental, and vision coverage
- 401(k) with company match
- Paid parental leave, caregiver leave, and flexible time off
- Mental health support and wellness reimbursement
- Career development and education assistance
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