Director, Quality, Regulatory
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Job Description
Quality and regulatory director ensuring MANSCAPED grooming products meet safety, quality, and global compliance standards. Leading QMS, supplier quality, product safety, and regulatory strategy.
Responsibilities:
- Develop and execute the quality and regulatory strategy, set departmental goals, and manage the department's budget and expenses
- Lead, mentor, and develop the quality assurance and regulatory affairs team while fostering a culture of quality
- Report quality and compliance performance to executive leadership and partner cross-functionally with product development, marketing, legal, and customer experience teams
- Develop, implement, and maintain the QMS, including quality policies, procedures, and document control systems
- Ensure ongoing compliance with all relevant quality standards
- Define product quality standards, acceptance criteria, and reliability/durability testing requirements
- Establish audit criteria for suppliers and contract manufacturers and oversee incoming, in-process, and finished goods quality
- Ensure domestic and international regulatory compliance for wet goods and hard goods
- Maintain regulatory files and technical documentation, coordinate submissions, and monitor regulatory changes
- Lead product safety programs and manage safety certifications and third-party testing
- Investigate product safety complaints and participate in recall planning when necessary
- Develop supplier quality requirements, qualify and approve suppliers, and conduct supplier audits and performance evaluations
- Establish incoming inspection requirements and resolve supplier quality issues
- Participate in product development planning, review specifications, and ensure quality is designed into new products
- Review product testing, approve production readiness, and support product launches
- Identify quality risks, conduct risk assessments, and develop mitigation plans
- Analyze customer complaints and warranty issues, develop corrective action plans, and monitor customer quality metrics
- Maintain department records and ensure retention requirements are met
- Train relevant departments on regulatory requirements
Requirements:
- Bachelor’s degree in engineering, quality, manufacturing, regulatory affairs, or a related business field
- 10+ years of progressive experience in product quality and/or regulatory affairs for a consumer products brand
- Demonstrated ownership of QMS development, product safety programs, and domestic/international regulatory compliance
- Proven experience leading and developing quality assurance and/or regulatory affairs team members
- Strong organizational and communication skills
- Ability to report quality and compliance performance to executive leadership and translate complex regulatory requirements into clear guidance
- Recent experience with consumer products, including defining quality standards, overseeing product validation, and managing reliability and durability testing
- Experience working with a global supplier base, establishing supplier quality requirements, auditing suppliers, evaluating performance, and driving continuous improvement
- Experience managing a departmental budget and operational expenses
Benefits:
- 20 accrued vacation days per year
- 40 hours of paid sick leave annually
- 3 paid mental health days
- 9 paid holidays
- Paws & Claws pet insurance coverage
- Life insurance, AD&D, and long-term disability coverage
- Medical, dental, and vision insurance plans
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- Employee Assistance Program
- Accident and critical illness plans
- Employee 401(k) plan and company match
- Monthly utility allowance for WiFi and phone usage
- Employee discount on MANSCAPED products
- Wellness challenges
- Paid parental leave
- Recognition initiatives
- One paid volunteer day per year
- Opportunities for advancement
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