Endpoint Cyber Operations Analyst
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Job Description
Endpoint Cyber Operations Analyst supporting and maintaining enterprise cybersecurity solutions. Collaborating with engineering teams while managing daily operational tasks in endpoint security.
Responsibilities:
- Daily ticket queue management.
- Operational support & maintenance for endpoint security solutions (e.g., Anti-Virus, Host Firewall, Forensics based tools, Privilege management, application whitelisting, EDR).
- Rotational on-call responsibilities.
- Technical control implementation & enforcement based on inputs from various teams.
- Support change management tasking relative to the security policies associated with the endpoint security solutions.
- Work closely with team lead/manager to ensure tasks are completed on time.
- Ensure documentation related to supported endpoint security products is written and centrally accessible.
- Create and monitor reporting for compliance.
- Provide inputs back to the Endpoint Cybersecurity Engineering team for identifying and remediating existing gaps in vendor solutions.
Requirements:
- U.S. Citizenship is required.
- B.S from an accredited university coupled with two or less years of experience.
- Additional years of relevant experience or technology certifications may be considered in lieu of degree.
- Experience should include 1-2 years of endpoint security experience.
- Ability to write and verbally communicate information security and risk-related concepts effectively to both technical and non-technical audiences.
- Strong problem-solving and analytical skills.
- Fundamental understanding of accepted security practices, troubleshooting issues, attack vectors, and customer support.
- Understanding of Operating Systems and Network Protocols.
- Foundational understanding of advanced threat detection in an enterprise environment.
- Foundational understanding of malware families, their types, and the threat they pose.
Benefits:
- Competitive compensation
- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
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