Epic Application Analyst
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Job Description
Remote Epic Application Analyst at Sigma Systems, Inc. supporting Children's Hospital Colorado. Analyzing complex system issues and collaborating with clinical users and IT teams.
Responsibilities:
- Analyze and diagnose complex system issues
- Identify root causes and resolve or escalate appropriately
- Plan, design, implement, maintain, optimize, and support applications
- Gather, validate, and translate complex technical requirements into design and development specifications
- Collaborate with clinical users and IT teams through evaluation, design, testing, implementation, and maintenance
- Address highly technical issues during installation and maintenance
- Coordinate preparation, coding, testing, and debugging of complex programs
- Design, analyze, and build workflows to meet user needs
- Configure and integrate electronic and mechanical hardware with software solutions
- Gather and analyze data to troubleshoot incidents
- Document process and resolution
- Document design, application, and technical specifications
- Assist with support and training materials
- Identify reporting needs and collaborate with report developers
- Partner with vendors to resolve system issues and improve performance and usability
- Recommend system improvements to vendors
- Review documentation for upgrades and monthly system updates; assess impacts
- Provide Tier 2 and Tier 3 end-user support
- Mentor team members on technical and customer support skills
- Act as project lead for complex initiatives
- Participate in on-call rotation as required
Requirements:
- 5+ years Epic build experience
- Willow IP Certification (required)
- Willow Inventory (preferred)
- Pharmacist or Pharmacy Technician preferred, not required
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