Field Application Scientist
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Job Description
Field Application Scientist supporting Agilent cell analysis products through customer applications, demonstrations, training, and technical solutions. Remote role based in Shanghai or Nanjing with 50% travel.
Responsibilities:
- 为客户提供细胞分析（Cell Analysis）产品相关的应用、技术及解决方案支持，确保客户获得良好的产品使用体验。
- 支持售前技术活动，包括客户需求分析、应用评估、产品演示、技术交流、方案设计以及项目技术支持。
- 为客户提供安装后的应用支持、方法开发、技术培训及问题诊断，协助客户优化实验流程并实现科研及业务目标。
- 与销售、市场、服务及其他相关团队紧密合作，共同推动业务发展并提升客户满意度。
- 建立并维护客户关系，深入了解客户需求及行业发展趋势，为客户提供专业的技术咨询与应用支持。
- 收集并反馈客户需求、市场动态及产品应用信息，支持产品优化、市场策略制定及业务增长。
- 为内部销售及支持团队提供产品和应用培训，提升团队技术能力和客户支持水平。
- 代表公司参加行业会议、学术研讨会、展会及客户活动，推广新技术和新应用，并持续保持专业领域知识更新。
Requirements:
- 生命科学、细胞生物学、生物技术、药学、生物医学工程或相关专业硕士及以上学历。
- 具备细胞分析、流式细胞术、活细胞成像、高内涵分析或相关生命科学仪器应用经验者优先。
- 具备扎实的科学理论基础，以及良好的实验设计、数据分析和问题解决能力。
- 优秀的沟通表达、技术演讲及客户服务能力。
- 具备良好的跨团队协作能力，能够独立推动项目和解决客户问题。
- 良好的英语听说读写能力。
- 能够适应业务需要的出差安排。
Benefits:
- Option to work remotely
- Full-time weekly schedule
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