Field Chief Technology Officer – Modern Workplace
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Job Description
Field CTO advising enterprise leaders on Modern Workplace, AI, endpoint, and Microsoft technology transformation at SHI. Guiding strategy, governance, productivity, and technology investments.
Responsibilities:
- Serve as SHI’s executive-level advisor for Modern Workplace and End User Compute strategy
- Advise CIOs, CTOs, Chief Digital Officers, and IT leadership teams
- Facilitate executive discussions on workplace transformation, employee productivity, modernization, and operating models
- Guide Modern Workplace and End User Compute strategy development
- Establish governance frameworks, executive dashboards, success metrics, and reporting structures
- Lead executive workshops, visioning sessions, strategic planning engagements, QBRs, and governance sessions
- Provide strategic guidance on digital workplace, hybrid work, employee choice, DEX, endpoint modernization, AI-enabled workplace transformation, and future-of-work planning
- Advise on AI PCs, intelligent refresh, device lifecycle management, DaaS, deployment, sustainability, procurement, and asset disposition
- Provide executive guidance on Microsoft 365, Copilot, Intune, UEM, endpoint security, compliance, collaboration platforms, VDI, automation, and value realization
- Develop AI adoption frameworks, governance models, Copilot strategies, readiness assessments, and executive impact reporting
- Optimize partner ecosystems and technology portfolios
- Provide strategic oversight across SHI’s Modern Workplace services portfolio
- Advise on sustainable endpoint lifecycle strategies and ESG reporting
- Establish trusted executive customer relationships and support strategic pursuits, presentations, and board-level discussions
- Support sales teams, strategic opportunities, thought leadership, market positioning, and revenue growth
Requirements:
- Completed Bachelor’s Degree or relevant work experience required
- 10+ years of experience in a customer-facing role explaining strategic and tactical concepts
- 10+ years of experience taking concepts and reference architectures to operationalized implementations
- 10+ years of industry experience
- 10+ years of experience in architect work with Data Center, IT Operations, and IT Automation technologies
- 10+ years of experience selling into large customer environments OR experience interfacing with executive committees at Fortune 1000 organizations
- Expert stakeholder engagement and collaboration
- Expert negotiation and presentation skills
- Structured, logical problem-solving approach
- Deep understanding of business operations, market dynamics, and financial principles
- Expertise in technical architectures, services, cloud, networking, and security
Benefits:
- Continuous professional growth and leadership opportunities
- Health, wellness, and financial benefits
- World-class facilities and the technology you need to thrive – in our offices or yours
- Medical, vision, dental, 401K, and flexible spending
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