Field Service Representative
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Job Description
Altra Field Service Representative executing retail support, product education, and community activations. Driving footwear brand growth across Alabama and Mississippi through territory partnerships and events.
Responsibilities:
- Execute seasonal go-to-market and service strategies across Alabama and Mississippi
- Drive brand growth, awareness, and sell-through through retail support, community engagement, and field activations
- Support retail partners through in-person store visits, product demos, and sales floor engagement
- Deliver product presentations to educate and motivate retail staff and consumers
- Implement merchandising and promotional activations
- Represent Altra at local and select national events, races, and expos
- Support consumer trial and education through community activations
- Build long-term relationships with retail and community partners
- Partner with Sales Representatives to develop and execute territory service plans
- Collaborate with Field Service teammates on education initiatives and activations
- Gather and share insights on product performance, competitor activity, and industry trends
- Complete accurate activity reporting using designated tools such as Repsly
- Maintain field assets and demo footwear
- Manage travel, expenses, promotional materials, and product seeding
- Meet deadlines for projects, reports, and action items
- Report to the Regional Field Service Manager
Requirements:
- 1+ year of specialty retail experience; run or outdoor specialty preferred
- 2+ years of marketing, sales, or field service experience
- Familiarity with the Altra product line
- Experience fitting and selling technical footwear
- Strong time management, planning, and organizational skills
- Excellent written and verbal communication skills
- Ability to work independently while collaborating effectively with a team
- Proficiency in Microsoft applications, including Outlook
- Self-motivated, proactive, and driven to take initiative
- Reliable transportation
- Frequent travel within the assigned territory
- Ability to work evenings and weekends as required
Benefits:
- Additional compensation awards may include an annual incentive plan, sales incentive, or commission potential
- Benefits programs, including medical plan options
- Reasonable accommodations during the application process for qualified individuals
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