Vaccine Customer Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Vaccine customer representative providing clinical, sales, and contract support to healthcare providers. Improving immunization rates across a Georgia territory for Merck’s vaccine portfolio.
Responsibilities:
- Support customers by providing clinical information on company vaccines, education, and resources
- Provide reimbursement information and support contract adherence
- Serve as primary point of contact for customers within the assigned geography
- Call on clinics, health departments, integrated delivery systems, and hospitals
- Collaborate with field-based employees and the local Customer Team
- Deliver balanced product sales presentations in accordance with product labeling and CDC/professional society recommendations
- Provide Vaccine Management with updates on customer needs, feedback, marketplace dynamics, and quality-goal progress
- Maintain professional, healthcare-environment, product, marketplace, and CDC immunization-schedule knowledge
- Conduct quarterly business reviews regarding vaccine contracts
- Help customers improve immunization rates through quality-based programs and tools such as Vaccine IQ
- Monitor business performance against objectives
- Develop territory-level business plans focused on improving immunization rates
- Maintain certification and product knowledge across the company vaccine portfolio
- Identify business opportunities and support immunization needs
- Coordinate customer strategy with Account Executives, Integrated Delivery System teams, and Solutions Support teams
Requirements:
- Bachelor’s Degree with 0-3 years Sales experience OR minimum high school diploma with at least 4 years of relevant work experience
- Relevant work experience may include professional sales, marketing, military, or healthcare/scientific field experience
- Must reside in the assigned territory
- Ability to travel up to 75%
- Valid driver’s license
- Ability to work independently and within a team environment
- Strong organizational and time management skills
- Excellent interpersonal and communication skills
- Ability to convey technical concepts accurately and clearly
- Prior technical/scientific field or healthcare environment experience preferred
- Previous sales, account management, consultative, or customer service experience preferred
- Experience developing and executing customer engagement plans preferred
- Understanding of Marketing/Sales and/or Marketing/Sales Support Functions/Operations preferred
- Ability to analyze metrics to assess progress against objectives preferred
- Vaccine experience preferred
Benefits:
- Annual bonus and long-term incentive, if applicable
- Medical, dental, vision healthcare and other insurance benefits for employee and family
- Retirement benefits, including 401(k)
- Paid holidays
- Vacation
- Compassionate and sick days
- No relocation
Similar Jobs
Brokerage Representative I
UPS customs brokerage representative processing Canadian import clearances and declarations remotely. Handling permits, documentation, fees, data entry, and stakeholder inquiries.
Client Experience Representative
Remote Client Experience Representative supporting injured clients throughout legal cases for The Ward Law Group. Handling bilingual calls, case updates, escalations, and client-experience workflows.
Lomography Representative
Lomography Representative expanding Taiwan wholesale accounts and partnerships. Developing local photography marketing, content, events, press, and community engagement for Lomography.
Field Representative, Retail
Cargill field sales representative selling animal nutrition products across East Texas. Managing customer relationships, proposals, demonstrations, and territory travel.
PFS Representative
Remote PFS Representative managing payer denials, appeals, and accounts receivable for Banner Health. Supporting patient billing and reimbursement across approved U.S. states.
Field Service Representative – Trainer, Military Health IT
Rackner field trainer supporting military medical teams using JOMIS healthcare technology. Delivering training, troubleshooting applications, and supporting deployments in operational environments.
Client Acquisition Representative
Remote client acquisition representative introducing payment and point-of-sale solutions to US business owners. Closing deals and guiding new clients through setup.
Field Service Representative, Household Services
Regionaler Außendienstmitarbeiter für Deutschlands führenden Anbieter professioneller Haushaltshilfe und Alltagsbegleitung. Aufbau und Koordination von Teams sowie Betreuung hilfsbedürftiger Kunden.
Remarketing Field Representative
Remote field representative coordinating auction sales, vehicle evaluations, bids, and inventory. Supporting Location Services’ financial clients through remarketing and collateral recovery operations.
Senior Medical Representative
Senior Medical Representative promoting GE HealthCare medical products and building healthcare-client relationships. Supporting clinical communication, academic events, tenders, pricing, and reimbursement activities.
Medical Representative
Medical Representative promoting established pharmaceutical products through hospital visits and physician presentations across China. Managing territories, product plans, budgets, and sales performance.
Medical Representative
Medical Representative promoting established pharmaceutical products through physician visits, hospital coverage, product presentations, and territory management across China.
Field Service Representative
Field Service Representative maintaining and repairing Anton Paar high-precision analytical instruments at customer sites. Covering Northern California and the Pacific Northwest with up to 90% travel.
Seasonal PT CX Representative
Seasonal part-time CX Representative supporting Biologique Recherche’s US luxury skincare customers. Managing omnichannel inquiries, resolutions, tickets, and customer experience insights remotely.
Customer Relationship Representative – Part-Time
Part-time remote Customer Relationship Representative supporting LSAC registrants through phone, email, and chat. Resolving LSAT program inquiries for Secur-Serv, a managed IT, print, and hardware services provider.
Hearing Representative – California Workers' Comp Defense
Hearing Representative managing California workers’ compensation lien defense for employers, insurers, and administrators. Handling WCAB appearances, negotiations, disability ratings, and legal documentation remotely.
Service Representative
Remote part-time Service Representative for Veritas Press, a Christian educational materials provider. Handling customer inquiries, orders, returns, and support across phone, email, and chat.
Virtual Customer Representative
Remote customer service representative supporting Consumer Cellular’s wireless subscribers. Troubleshooting phones, billing, SIM cards, apps, and service issues from a home office.
Virtual Customer Representative
Remote customer representative supporting Consumer Cellular wireless subscribers with phone, billing, and service troubleshooting. Handling customer calls from a quiet Tulsa home office.