Field Service Representative
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Job Description
Field Service Representative growing Altra’s running footwear brand across Virginia. Building retailer partnerships, product education, run-club activations, and community engagement in Richmond and Washington, D.C.
Responsibilities:
- Activate the Altra brand across the Virginia territory through authentic connections, thoughtful activations, and hands-on support
- Build relationships with retailers through in-person visits, demos, and sales floor support
- Deliver product education to retail staff and consumers
- Create excitement through local partnerships, run clubs, events, and community engagement
- Execute merchandising and promotional activations
- Represent Altra at local and select national races, events, and expos
- Partner with Sales Representatives and cross-functional teams on go-to-market plans
- Share product feedback, consumer behavior, and market trend insights
- Maintain field reporting and manage field assets, travel, and expenses
- Grow relationships and brand presence in the Virginia territory
- Support retailer advocacy, community engagement, territory performance, and service-plan execution
Requirements:
- 1+ year of specialty retail experience (run or outdoor preferred)
- 2+ years in marketing, sales, or a customer-facing field role
- Experience fitting and selling technical footwear
- Strong communication, organization, and time management skills
- Ability to work independently while staying connected to a broader team
- A proactive, self-starter mindset with a passion for the running and outdoor community
- Familiarity with Altra products is a plus
- Living in the greater Richmond/Washington, D.C. area will help maintain connection to the territory
Benefits:
- Additional compensation awards may include an annual incentive plan, sales incentive, or commission potential
- Benefits programs, including medical plan options
- Reasonable accommodations during the application process
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