Field Service Technician
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Field Service Technician diagnosing and repairing Xos electric commercial trucks and battery systems. Supporting customers across the Eastern Region through extensive multi-state and Canada travel.
Responsibilities:
- Diagnose, repair, and report on quality and design concerns on Xos vehicles and products
- Translate customers' stated concerns into actionable technical issues
- Provide detailed reporting on cause, root cause, and corrective actions
- Collaborate with design, engineering, software, and external partner teams
- Diagnose low- and high-voltage electrical systems, controls, and module programming
- Apply electrical concepts and use various volt-ohm meters
- Use mechanical knowledge of commercial truck systems, motors, and harness systems
- Provide professional customer-facing support through onsite interactions, phone, and email
- Complete case notes and repair orders and initiate new cases as required
- Complete assigned training objectives and certifications
- Perform additional duties as assigned
Requirements:
- Proven proficiency with high- and low-voltage electrical systems
- Associate's Degree or Vocational Certificate in an automotive service technology-related field, or 4+ years of relevant experience
- ASE Certifications are a plus
- CDL Class A or B preferred
- Proficiency in Google Suite applications
- Ability to read and interpret electrical schematics
- Valid driver's license and clean driving record required
- Ability to meet security clearance requirements and comply with applicable pre-employment conditions
- Legally eligible for international travel and admissible to Canada for business purposes
- Able to obtain and maintain all required travel documentation
- Available to travel as business needs require, typically 60–80% of the time including overnight stays, weekends, holidays, and outside standard business hours
- Ability to lift over 50 pounds and work under commercial vehicles using personal protective equipment, outdoors and in varying weather conditions
Benefits:
- Comprehensive medical, dental, and vision coverage for employees and families, with PPO and HMO (California) plans available; plans with 100% covered employee premiums
- Voluntary ancillary benefits
- HSA and FSA plans
- Accrued vacation time, additional days based on tenure, sick time, and paid holidays
- Generous company holidays, including a winter holiday hiatus in December
- Basic life and AD&D insurance, 100% covered by Xos
- Option to purchase additional life insurance for employees and eligible dependents
- Betterment 401(k) employer-sponsored retirement plan
- Pet insurance
- Opportunities to learn, grow, and advance in your career
Similar Jobs
Field Service Technician
Field Service Technician diagnosing and repairing Xos electric trucks, battery systems, and electrical controls. Supporting commercial fleet customers across the West Coast through extensive field and cross-border travel.
Field Service Technician
Field Service Technician diagnosing and repairing Xos electric trucks and battery systems. Supporting customers across the West region through extensive U.S. and Canada travel.
Field Service Technician
Field Service Technician diagnosing and repairing Xos electric trucks and battery systems. Supporting customers across the Eastern Region through extensive multi-state and Canada travel.
Field Service Engineer II
Field Service Engineer installing, maintaining, and servicing Repligen bioprocessing systems. Providing remote and on-site customer support across South Korea while resolving hardware and software issues.
Field Service Technician
Field Service Technician repairing BD automated dispensing systems for healthcare and government customers. Providing troubleshooting, installations, maintenance, and daily field support across Roanoke, Virginia.
Field Service Technician
Field Service Technician installing, maintaining, and repairing digital cinema projection, audio, and signage systems. Supporting theatre and commercial customers across the Austin market.
Lead Field Service Technician
Lead technician testing and maintaining Honeywell combustion systems. Diagnosing field issues and supporting customers across extensively traveling assignments.
Field Service Technician
Field Service Technician installing, repairing, and training customers on Amada metal-fabrication machinery. Supporting Punch Presses, Press Brakes, Shears, and automated systems across Southern California.
Field Support Engineer
Field Support Engineer deploying and troubleshooting OKSI’s electro-optical, infrared, and autonomous sensor systems. Supporting defense customers at test ranges and austere field locations.
Field Service Engineer – Recycling
Field Service Engineer installing and maintaining TOMRA’s sensor-based recycling sorting systems across Australia. Troubleshooting equipment, supporting customers, and advancing sustainable resource recovery.
BMS Service Engineer
BMS Service Engineer maintaining BMS and control systems for Johnson Controls. Diagnosing faults, commissioning devices, and supporting smarter, sustainable buildings across central Scotland.
Field Service Engineer II
Field Service Engineer maintaining Abbott Diagnostics instruments across Marquette, Michigan. Installing, troubleshooting, and repairing systems while supporting customers and regulatory compliance.
Field Service Technician
Field Service Technician installing, repairing, and calibrating ZEISS measuring instruments. Traveling extensively to industrial customer sites around Phoenix, Arizona.
Service Engineer
Service Engineer troubleshooting and repairing Supermicro server systems for enterprise customers. Providing post-sales support, field training, preventive maintenance, and second-line reseller assistance.
Field Service Technician, Appliance Repair
Field Service Technician repairing LG appliances, TVs and A/C units in customers’ homes. Diagnosing issues, managing parts and meeting service-quality metrics across greater Boston.
Field Service Technician
Field Service Technician installing, repairing, and upgrading Pitney Bowes shipping and mailing technology. Serving clients across an Albany-area territory with substantial travel.
Field Applications Engineer
Field Applications Engineer supporting Würth Elektronik eiSos customers with electronic component selection and design-ins. Providing technical consultation, training, and lifecycle support from concept through production.
Field Applications Engineer – FAE
Field Applications Engineer supporting Altium’s electronics design software sales. Delivering technical demonstrations, customer training, and product content across Australia and New Zealand.
Field Service Technician – Green Hydrogen Technology
Field Service Technician maintaining and commissioning ITM Power PEM electrolyzers for green hydrogen production. Diagnosing electrical, pneumatic, PLC, and process-control systems at customer sites.
Senior Field Applications Engineer
Sr. Field Applications Engineer supporting ITT Cannon’s engineered components and technology solutions. Serving aerospace, defense, industrial, transportation, flow, and energy markets remotely from Texas.