Head of Brand & Community – Modern AI Platform
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Head of Brand & Community shaping demand for Modern, an AI-native commerce data and intelligence platform. Building social, community, executive brands, creator partnerships, and measurable pipeline.
Responsibilities:
- Own how Modern shows up publicly and how demand gets created
- Develop and execute content strategy across LinkedIn, X, TikTok, Meta, YouTube, Reddit, and future platforms
- Write, film, edit, and publish platform-specific content
- Build community relationships in Reddit threads, Slack and Discord communities, comment sections, and DMs
- Build a community space of Modern's own over time
- Ghostwrite, coach, and build consistent LinkedIn and X presences for executives
- Source, vet, and manage AI creator and commerce-operator partnerships end-to-end
- Partner with the Head of Sales to turn creator relationships into pipeline
- Evaluate and execute newsletters, podcasts or video series, webinars, events, and conference presence
- Work with the data team to turn aggregate commerce performance data and real outcomes into benchmark reports, teardowns, trend analysis, and other content
- Define success metrics and report on reach, engagement, site traffic, signups, influenced pipeline, and community growth
- Audit current presence and competitors and deliver a channel-by-channel strategy
- Establish a consistent publishing cadence across priority platforms
- Launch data-driven content assets and creator conversations
- Build measurable audience and inbound growth and a working creator program
- Establish social as a documented source of pipeline and determine channel investment using data
Requirements:
- 5+ years in social
- B2B SaaS or AI experience
- B2B commerce-tech or martech experience is ideal
- Strong writing skills with a distinct voice
- Deep understanding of the AI landscape
- Experience using AI tools in your own workflow
- Understanding of commerce operators and brand owners
- Ability to script, film, edit, and design a passable graphic
- Experience building or growing a community, or being an active participant in several communities
- Ability to connect content to business outcomes and think in funnels rather than vanity metrics
- Bonus: Built a founder's personal brand from near-zero
- Bonus: Run an influencer or creator program in B2B
- Bonus: Launched a newsletter or podcast
- Bonus: Experience with e-commerce, DTC, or marketing analytics
- Bonus: Own an audience in the AI or commerce space
- Bonus: Built automation or agentic workflows to scale content production
Benefits:
- Competitive salary
- Competitive health benefits
- Unlimited PTO
- Health and wellness credit
- Fully remote
- A front-row seat at an AI-native company building the future of how brands and creators work together
Similar Jobs
Senior UX/UI Designer – Modern AI Platform
First UX/UI designer simplifying Modern’s AI-native commerce intelligence platform for broader commerce brands. Owning product UX, AI interaction patterns, design systems, data visualization, and brand.
AI Engineering Intern
AI Engineering Intern building LLM integrations, prototypes, and automation workflows for MedNext’s Australian healthcare platform. Remote Sri Lanka-based internship with Engineering, Product, and QA collaboration.
AI Engineer, New Products
AI Engineer building and shipping AI healthcare products from idea to MVP. Owning full-stack development and rapid product validation across Latin American clinical workflows.
AI/Enterprise Architect Engineer, AI Specialist – Content Developer
AI systems engineering content developer creating production-grade educational materials for Jala University. Applying AI architecture, migration, documentation, and compliance expertise to practical industry-focused education.
AI Engineer – RAG and Agents, Content Developer
AI content developer creating RAG and agent curriculum for Jala University's Master in AI Systems Engineering. Developing practical, industry-aligned education for underserved regions.
AI Architect
AI Architect scaling AI pipeline infrastructure for The Information, a technology and business journalism publisher. Designing reliable LLM workflows, observability, and high-fan-out platform capabilities.
Senior AI Engineer, Agents
Senior AI Engineer advancing clinical AI agents for a Latin American healthtech company. Designing ontologies, fine-tuning models, and building evaluations for production healthcare workflows.
Senior AI Engineer, Location AI
Senior AI Engineer building LLM-backed evaluation systems, agent tooling, and data pipelines. Improving Mapbox's real-time location platform across Search, Places, Navigation, and developer tools.
Senior AI Engineer – Location AI
Senior AI Engineer building evaluation-driven LLM systems, data pipelines, and agent tooling for Mapbox's real-time location platform. Owning production AI quality, latency, and reliability across teams.
Senior AI Architect
Senior AI Architect designing production-ready AI architectures for Genesys Cloud customer-experience orchestration. Leading presales discovery, prototypes, integrations, and executive technical engagements.
Senior Software Engineer – AI, Search
Senior Software Engineer building Ford’s Java cloud-native eCommerce microservices platform. Designing scalable, fault-tolerant services and search capabilities for future mobility.
Director, AI Engineering
Director leading Capital One’s AI infrastructure and optimization systems. Building responsible, scalable AI capabilities that transform customer and associate banking experiences.
Senior/Lead Forward Deployed AI Engineer
Senior AI engineer deploying Claude-powered enterprise workflows and integrations for NewRocket’s ServiceNow customers. Building secure, evaluated, reusable AI solutions across enterprise environments.
Forward Deployed AI Engineer
Forward Deployed AI Engineer delivering Claude-powered AI workflows, integrations, and automations for NewRocket enterprise clients. Building secure, scalable solutions across ServiceNow and broader business ecosystems.
AI Engineer – Campus Hire
Early-career AI Engineer building Claude-powered, agentic AI and RAG solutions for NewRocket, an AI-first ServiceNow partner. Supporting enterprise automation, evaluation, and deployment.
AI Engineer
AI Engineer building Cognigy conversational AI, LLM, and API integrations. Supporting Acliviti’s enterprise customer-experience and technical-transformation consulting clients.
Senior Software Engineer – AI
Senior AI Engineer building production AI features for Usersnap’s SaaS feedback platform. Owning fullstack architecture, LLM integrations, evaluation, and reliable launches.
Staff Software Engineer, AI/ML Infrastructure
Staff Software Engineer building AI/ML and evaluation infrastructure for Thumbtack's home-services marketplace. Designing scalable GenAI platforms, model systems, and developer tooling.
Staff Software Engineer, AI/ML Infrastructure
Staff Software Engineer building scalable AI/ML platforms and evaluation systems. Enabling Thumbtack’s home-services marketplace and GenAI-powered customer experiences.
Software, AI Architect
Software & AI Architect building Brightfin’s AI-native platform for IT financial management, technology expense management, and FinOps. Owning architecture, AI capabilities, infrastructure, and governance.