Head of Infrastructure, Security
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Job Description
Head of Infrastructure & Security responsible for cloud infrastructure on GCP and security programs. Leading SaaS development and technical teams at Rebus and Longbow Advantage.
Responsibilities:
- End-to-end ownership of our cloud infrastructure on GCP, architecture, reliability, cost, scalability, and operational excellence
- The full cloud-native application environment; containerized and serverless workloads, cloud networking, and the large-scale, multi-tenant data layer (many terabytes of customer data on MongoDB Atlas), including the architecture, performance, and scaling decisions across all of it
- Deployment, release, and maintenance processes, with a focus on uptime and minimizing customer-facing disruption, recognizing that a platform outage during an active warehouse shift is a customer event, not just a ticket
- Leadership of our senior SRE, providing direction and architectural vision to move the platform forward
- Our overall security program, policy, posture, tooling, and incident response, across both businesses
- Achieving and maintaining SOC 2 Type II (and evaluating ISO 27001 as the customer base demands), including driving the program, evidence, and audit relationships
- Customer-facing security: questionnaires, audits, and trust conversations with security-conscious enterprise buyers
- Data protection obligations as a data processor, including PII handling and relevant privacy regimes (e.g. GDPR, CCPA)
- Managing security vendor relationships (MDR/EDR, SIEM, endpoint protection, penetration testing)
- Oversight of the internal IT function, corporate network, on-prem and cloud infrastructure, identity, endpoint management, help desk, and vendor relationships
- Light-touch oversight of a small, hosted WMS environment on GCP, including its reliability and availability commitments
- Mentorship and development of an established IT team, including an IT Manager and IT Administrators who handle the day-to-day
Requirements:
- Significant experience owning production cloud infrastructure at scale, ideally on GCP, in a SaaS context
- Demonstrated ownership of a security program at a company handling sensitive customer data, including direct experience driving SOC 2 Type II (or equivalent) to completion
- Strong grasp of operating large, multi-tenant database environments — MongoDB experience is a significant advantage given our stack
- The credibility to lead technical conversations with enterprise customers' security teams
- Experience leading and developing technical staff, including senior individual contributors, and providing direction to an established IT team
- Sound judgment on the reliability/velocity/cost trade-offs that define infrastructure decisions at a growing company
Benefits:
- Competitive Salary
- 4-weeks of paid vacation
- 6 paid sick days, 2 paid personal days per year
- Excellent health and dental benefits, eligible as of your first day!
- Group RRSP/401k Matching
- Work from Home
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