Head of Market Research – AI-Native Research
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Head of Market Research at Maze, defining AI-native methods and building a research organization.
Responsibilities:
- Define the long-term vision for Maze's Market Research service and establish what best-in-class research looks like in an AI-native world.
- Design and evolve our research methodologies across qualitative, quantitative, and mixed-method studies.
- Partner closely with the Head of GTM to shape service offerings, ensuring our commercial strategy is grounded in exceptional research quality.
- Continuously evaluate emerging AI capabilities and incorporate them into how research is conducted, synthesized, and delivered.
- Build and lead the Market Research organization, establishing the operating model, delivery processes, quality standards, and hiring strategy.
- Recruit, mentor, and develop a high-performing team of researchers as the business scales.
- Create repeatable systems that allow Maze to deliver exceptional research with greater speed, consistency, and efficiency than traditional agencies.
- Establish quality assurance frameworks while balancing methodological rigor with the agility our customers expect.
- Serve as the executive research lead on strategic customer engagements, ensuring every project delivers meaningful business outcomes.
- Guide study design, research approaches, analysis, and executive storytelling for our highest-impact customers.
- Partner with customers to understand complex business problems and translate them into actionable research strategies.
- Continuously improve our delivery model based on customer feedback and market evolution.
- Partner closely with Product and Engineering to influence the roadmap for AI-powered research capabilities.
- Collaborate with Sales, Marketing, and Customer Success to ensure our research expertise is reflected throughout the customer journey.
- Help establish Maze as a trusted authority in the market research industry through customer conversations, industry events, publications, and thought leadership.
- Act as the voice of the researcher internally, ensuring product and commercial decisions remain grounded in customer insight and research excellence.
Requirements:
- Significant experience leading market research teams, research consulting practices, or insights organizations.
- Deep expertise across qualitative and quantitative methodologies, research design, sampling, analysis, and insight generation.
- Experience building or scaling research organizations, practices, or service offerings.
- Strong executive presence with the ability to advise senior leaders and enterprise customers on research strategy.
- Experience partnering cross-functionally across commercial, product, and operational teams.
Benefits:
- Health insurance with international coverage, vision, and dental: 100% of the team member premium paid
- Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources
- Life and Disability Insurance, 100% of the team member premium paid
- Flexible time off
- Meaningful equity
- Company retreats, fully paid for by Maze
- New MacBook (laptop), paid for by Maze
- Paid Family leave: 16 weeks for birth or adoptive parents
- $500/month to be used for dependent health insurance coverage
- $1,500 remote work setup fund to ensure you can set up a productive work space
- Flexible work schedule where you manage your own working hours
- Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more
- Virtual social engagements randomly throughout the year
- SWAG, we have some really cool swag
- Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more
Similar Jobs
Advanced Specialist, AI Scientist
AI Scientist developing and supporting Pearson’s machine learning assessments and automated scoring solutions. Collaborating with teams to ensure high-quality delivery and innovation in educational technologies.
Senior AI Threat Researcher
Senior researcher focusing on AI and cybersecurity within Sophos, analyzing threat actors' use of AI and driving operational efficiencies. Collaborating across teams to synthesize findings into actionable intelligence strategies.
Principal AI/ML Researcher – Reasoning, Planning, and Decision-making Systems
Principal AI/ML Researcher developing cognitive AI systems for practical decision-making at Airbnb. Leading research and innovation in reasoning and planning frameworks.
AI Research Engineer, Kernel & Inference Optimization
AI Research Engineer driving innovation in model serving and inference architectures for advanced AI systems at Tether. Focusing on optimizing models for responsive, efficient, and scalable AI performance.
AI Research Engineer – Kernel, Inference Optimization
AI Research Engineer at Tether focusing on optimizing model serving and inference architectures for advanced AI systems. Designing scalable performance solutions affecting real-world applications.
AI Research Engineer – Kernel & Inference Optimization
AI Research Engineer at Tether focusing on optimizing model serving and inference architectures. Collaborate globally to develop cutting-edge fintech solutions.
AI Research Engineer – Kernel & Inference Optimization
AI Research Engineer focusing on model serving and inference architectures at Tether. Join the fintech revolution with cutting-edge AI systems and optimizations.
AI Research Engineer – Kernel & Inference Optimization
AI Research Engineer responsible for optimizing model serving and inference architectures. Join Tether to innovate in the fintech space remotely from India.
AI Research Engineer – Kernel & Inference Optimization
AI Research Engineer focusing on model serving and inference at Tether, contributing to advancements in AI systems and architecture. Collaborating with a global team in a dynamic fintech environment.
Legal Expert – AI Research Insights
Participate in a research study collecting real-world legal scenarios for AI training. Seeking legal professionals across various qualifications to aid in AI model training.
AI Research Engineer
AI Research Engineer designing and developing next-generation agentic AI systems. Leading the transition of cutting-edge research into scalable solutions for the cybersecurity field.
Intern – Agentic AI Research
Intern supporting research and development of advanced healthcare informatics solutions with Agentic AI for Cotiviti. Collaborating with cross-functional teams for practical implementation in healthcare environments.
AI Research Engineer
AI Research Engineer conducting independent ML research and contributing to the team's core assets. Involves designing complex experiments and contributing high-quality code for the organization's projects.
AI Research Engineer, Computer Vision
AI Research Engineer in a social AI company focusing on image and video generation. Collaborating with researchers to implement cutting-edge machine learning models.
Staff AI Scientist – AI Products, Life Sciences
Staff AI Scientist at Tempus developing AI-driven precision medicine solutions. Leading AI projects and designing multimodal AI models to improve clinical care.
AI Research Intern, Virtual Cell Model
AI Research Intern developing next generation AI/ML models for virtual cell modeling. Join J&J's Data Science R&D team and contribute to cutting-edge biomedical research.
Insurance Professional – AI Residency, Part-time
Insurance Professionals developing AI models in finance and insurance sectors. Seeking senior analysts and portfolio managers for research roles to push limits of AI reasoning.
Commercial Banking Professional – AI Residency, Part-time
Commercial Banking Professionals working with AI to reshape banking workflows in corporate finance. Ideal for experienced analysts and managers in credit and risk sectors.
Staff Machine Learning Engineer, AI Researcher
Staff Machine Learning Engineer at Cribl shaping AI-enabled security platforms. Collaborating with experts to integrate cutting-edge AI technologies for real customer solutions.
Chief ML Researcher, Product
Chief ML Researcher leading machine learning initiatives for Nebius, shaping product direction and platform capabilities. Engaging strategic customers and driving forward-looking ML research to innovate AI solutions.