ICT Business Engineer
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Job Description
ICT Business Engineer at Swisscom B2B translating customer needs into IT requirements and improving processes. Collaborating with teams to deliver automated solutions for businesses.
Responsibilities:
- Gather customer needs and derive requirements for IT applications
- Analyze business processes, organization and systems and develop concrete optimizations
- Support software development in collaboration with Product Owners and create requirement specifications in line with the target architecture
- Ensure the quality of developed solutions through end-to-end testing and validation
- Enable a simple, highly automated customer experience and support our customers and business units
Requirements:
- Degree (University / FH / HF) in Computer Science or Business Informatics
- Several years of experience in Requirements Engineering
- Practical experience with interfaces, data flows, monitoring, incident, change and release management, as well as operations
- Experience in agile software development and solution design, e.g., DevSecOps and SAFe; familiar with Confluence and Jira; knowledge of ITIL and eTOM
- Analytical, strong in conceptual thinking, and technically proficient
- Communicative, enthusiastic and assertive
- Enjoys collaboration and shows high initiative
- Very good German and good English
Benefits:
- Flexible working hours
- Pleasant working environment
- Financial benefits
- Exciting opportunities for professional development
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