Image Quality Analyst – Angiography
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Job Description
Image Quality Analyst specializing in Siemens Angiography equipment and communication with support teams and customers. Focused on managing image quality cases and ensuring customer satisfaction.
Responsibilities:
- Manage modality specific image quality cases to ensure customer satisfaction through frequent interaction and communication with the Remote Support Center, Factory Image Quality team, Factory R&D, and local service support groups for Advanced Therapies (angiography/cardiac).
- Support customers and field to ensure achievements of the RSC's performance goals.
- Responsible for the handling, analysis and case management of customer and/or internally driven image quality issues.
- Collect, review and evaluate large quantities of patient images and related system logfiles; Assess appropriate image quality or reasons for lack thereof and communicate directly with internal and external customers - often at the radiologist/Physician level - to drive closure.
Requirements:
- Bachelor’s degree preferred
- Minimum 8 years’ experience working with Siemens Angiography equipment and evaluating Angiography imaging
- Fundamental knowledge of image processing techniques
- Strong communication skills
- 75% local travel and occasional U.S. domestic travel
Benefits:
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- life insurance
- long-term and short-term disability insurance
- paid parking/public transportation
- paid time off
- paid sick and safe time
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