IT Deployment Specialist
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Job Description
IT Deployment Specialist installing POS, network, and site technology across WhiteWater Express car wash locations. Leading deployments, troubleshooting equipment, and supporting field operations with up to 85% travel.
Responsibilities:
- Plan and execute IT deployments, upgrades, and migrations at new and existing locations
- Install, configure, and test POS systems, including DRB and ICS, payment kiosks, network devices, and related hardware and software
- Troubleshoot networks, tunnel controllers, ground loops, cameras, phones, wireless systems, and other site technology
- Provide advanced support for the IT Support team
- Respond to site equipment failures
- Participate in the support call queue when not in the field
- Partner with Operations, Maintenance, and vendors
- Document completed work
- Provide training and post-deployment support
Requirements:
- Five years of IT operations experience
- Bachelor’s degree or equivalent in IT, Computer Science, or a related field; equivalent combination of education and relevant experience will be considered
- Strong knowledge of network infrastructure, POS systems, IT hardware and software, control systems, low-voltage systems, and cameras
- Hands-on troubleshooting skills
- Ability to manage technical projects and work semi-autonomously
- Clear communication and effective documentation skills
- Ability to explain technical issues to a range of audiences
- Ability to travel up to 85%
- Ability to work in office and active car wash environments
- Ability to occasionally lift or move up to 25 pounds
- ITIL, CompTIA A+, Network+, or similar certifications are a plus
- Must be at least 18 years old
- Legally authorized to work in the United States
- Willingness to submit to a comprehensive background check including DMV check if offered employment
Benefits:
- Comprehensive medical, dental, and vision benefits
- Paid time off
- Company-paid holidays
- 401(k) retirement plan with company match
- Company-paid life insurance
- Career growth and advancement opportunities
- Free weekly car washes
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