Lead Forward Deployed Engineer
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Job Description
Lead n8n’s regional Forward Deployed Engineering team. Deliver production-ready automation workflows and scale enterprise customer adoption across EMEA.
Responsibilities:
- Build and lead a high-performing regional Forward Deployed Engineering team
- Hire, onboard, and coach Forward Deployed Engineers
- Partner with Deployment Strategists on high-impact customer engagements
- Set and maintain technical quality standards for production workflows, custom nodes, integration architectures, and customer-facing delivery
- Manage regional capacity, workload, and staffing while remaining hands-on with customer engagements
- Lead regional engagement intake and prioritization with Customer Success, Sales, and Partnerships
- Qualify and scope customer engagements, selecting internal FDEs and delivery partners
- Drive measurable customer outcomes through production-ready workflows, adoption, and handovers to Customer Success Managers
- Report regional results and expansion signals to leadership
- Enable customers to build, maintain, and scale their own automations
- Create reusable workflow templates, reference architectures, workshop materials, and hackathon playbooks
- Turn customer engagement learnings into scalable best practices
- Collaborate with partner managers and the Partner Delivery Manager on partner-led engagements
- Support partner technical readiness, certification, and quality reviews
- Translate customer feedback, integration gaps, feature requests, and custom node needs into product and engineering priorities
Requirements:
- 6+ years of experience in forward deployed engineering, solutions engineering, professional services, or technical consulting within a software company
- 2+ years of experience leading and coaching technical teams
- Hands-on experience with workflow automation, integration platforms, or low-code tools
- Experience designing and troubleshooting complex automation solutions
- Experience building production-ready workflows and integrations
- Strong understanding of APIs, authentication, data handling, security, and enterprise architecture
- Comfortable collaborating across Sales, Customer Success, Product, Engineering, and Partnerships
- Ability to balance technical excellence with business impact and empower customers to become self-sufficient
- Player-coach mentality and ability to remain hands-on while leading a team
- Based in EMEA or North America
- Comfortable traveling to customer sites when needed
- English is the company language
- Nice to have: familiarity with n8n or similar workflow automation and low-code platforms
- Nice to have: experience with systems integrators, technical consulting partners, or external delivery teams
- Nice to have: experience establishing or scaling a regional technical delivery team
Benefits:
- Equity ownership in n8n
- Europe: 30 days of vacation, plus public holidays wherever you are
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are
- Europe: health and wellness benefits according to local country norms
- US: Multiple low-premium, low-deductible medical plans, a no-cost premium HDHP option with a pre-seeded HSA, dental and vision coverage
- Europe: Pension contributions according to local country norms
- US: 401(k) retirement plan with a 4% employer match
- US: Company-paid short-term and long-term disability insurance, plus life insurance
- €1K (or equivalent) per year for courses, books, events, or coaching
- Regular hackathons
- Remote-first work across Europe, with regular off-sites for team bonding
- $100 per month to support open-source projects
- Transparent company culture
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