Manager, Clinical Research Operations – Patient Screening
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Job Description
Manager of Clinical Research Operations overseeing remote pre-screening for clinical trials. Enhancing workflows to improve enrollment processes for equitable trial access.
Responsibilities:
- Lead and develop a team of remote pre-screening CRCs
- Assess and improve site-level patient pre-screening workflows
- Own operational management of pre-screening activities
- Serve as a critical bridge between leadership and frontline teams
- Provide strategic oversight across the clinical research coordination function
- Drive change management initiatives, partnering with stakeholders
- Manage cross-functional relationships with clinical sites and internal partners
- Act as an escalation point for complex operational and eligibility challenges
- Accountable for team capacity management and workload allocation
- Contribute to SOP development and continuous improvement efforts
Requirements:
- 5+ years of experience in clinical research, healthcare operations, or related patient-facing roles, with demonstrated leadership experience (direct or matrix management)
- Deep clinical foundation, preferably with experience in clinical research operations, site workflows, and oncology
- Deep knowledge of clinical trial protocols, eligibility criteria, and protocol review processes
- Proven ability to manage and optimize workflows, track and analyze performance metrics, and drive process improvements in a dynamic environment
- Experience operating across the full clinical research lifecycle, with a focus on operational strategy and change management
- Familiarity with EHR systems, clinical databases, and digital health platforms
- Solid knowledge of GCP, HIPAA, and applicable clinical research regulations.
Benefits:
- Competitive health, dental, and vision insurance
- Mental health support for you and your family through Spring Health
- Equity package
- Unlimited paid time off (PTO)
- 16 weeks of paid parental leave
- Flexible work options – remote and hybrid arrangements
- Company-paid life insurance
- Company-paid short-term and long-term disability coverage
- One Medical membership
- 401(k) plan with company match
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