Coordinator, Clinical Operations
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Job Description
Clinical Operations Coordinator supporting Cogstate’s digital cognitive assessments in clinical trials. Managing rater training, clinician networks, data queries, shipments, and study administration.
Responsibilities:
- Support operational delivery of contracted clinical trial services
- Support rater training and monitoring activities, including training deployment, management, reporting, and calibration
- Support clinician network management to ensure quality and consistency across global clinical interviews
- Open and resolve data queries
- Support scale management, including binder creation, translations, logistics, and shipping
- Work across functional areas to support study teams and changing bandwidth needs
- Process clinician/rater forms and document data using status trackers and ePortal/LMS training systems
- Review and process clinician/rater surveys and deploy applicable LMS training modules
- Schedule one-to-one training video conferences between site raters and Cogstate Rater Services staff
- Schedule hardware shipments and manage documentation
- Maintain status trackers, coordinate high-volume email correspondence, communicate status updates, and file electronic records
- Serve as point of contact for clinician/rater support questions
- Communicate directly with clinical site coordinators and provide study support
- Interact with CRAs for site monitoring activities
Requirements:
- Bachelor's degree or 1+ years of related experience
- Previous project management or administrative support experience preferable
- Microsoft Office proficiency
Benefits:
- Short-term incentive (STI) bonus program with a target bonus opportunity of 5% of annual base salary
- Remote work from anywhere where Cogstate is registered to business within the United States, Australia, or the United Kingdom
- 20 days of vacation leave
- 10 days of personal leave
- 10 paid public holidays
- 401(k) matching up to 3% of yearly salary
- Health, dental, and vision coverage
- Free vision insurance for all full-time employees
- Employer-sponsored short-term and long-term disability and life insurance
- Healthcare and dependent care Flexible Spending Accounts
- Learning and development opportunities, including mentorships and assistance with programs to improve knowledge or obtain certifications
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