Manager – Front-End Revenue Cycle
Posted 1ds ago
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Job Description
Manager overseeing front-end revenue cycle for ABA therapy services at AnswersNow. Leading authorization team to secure and maintain payer approvals.
Responsibilities:
- Lead all front-end operations, including registration, benefits verification, medical documentation, and prior authorization
- Analyze root causes of rejections and edits to implement corrective actions and minimize denials
- Monitor key performance indicators (KPIs) such as clean claim rates, insurance verification accuracy, and charge lag
- Provide regular executive-level updates on credentialing performance, priorities, and operational risks
- Hire, train, and manage staff productivity, providing coaching to ensure compliance with HIPAA and payer policies
- Collaborate with clinical, back-end RCM, and billing teams to improve cash flow and revenue acceleration
- Develop SOPs and implement new IT systems to improve process efficiency
Requirements:
- 3–5+ years of healthcare revenue cycle experience, specifically with front-end workflows (scheduling, verification, authorization)
- Strong preference for proficiency in care management and RCM platforms (i.e. prior auth portals, EMRs, billing platforms)
- Comprehensive understanding of medical billing, coding (ICD-10, CPT), and payer rules
- Strong preference for Applied Behavior Analysis (ABA) Prior Auth experience
- Proficient in using data, dashboards, and reporting tools to identify trends and process gaps
- Proficiency with Google Suite (e.g., Docs, Sheets, Drive, Forms, Slides) required
- Demonstrated experience leading teams in a high-volume, fast-paced environment
- Strong administrative, interpersonal, verbal and written communication skills
Benefits:
- Medical, Dental, and Vision Insurance
- Flexible time off with an async-friendly team culture
- Opportunity to work with modern tools and shape foundational systems
















