Manager – Infrastructure & Operations
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Infrastructure & Operations Manager leading secure, reliable servers, multi-cloud platforms, recovery, and DevOps operations for Walsworth. Managing technical teams, incidents, vendors, SOC 2 controls, and infrastructure resilience.
Responsibilities:
- Lead overall IT systems and DevOps engineers; manage priorities, staffing, performance, on-call/escalation, and development
- Own infrastructure availability, capacity, patching, backup/recovery, monitoring, lifecycle, cloud operations, and technical debt reduction
- Coordinate major incidents, root-cause analysis, changes, maintenance windows, and disaster recovery exercises
- Ensure infrastructure controls satisfy security and SOC 2 requirements, including access, logging, vulnerability, change, backup, and evidence expectations
- Maintain architecture diagrams, runbooks, inventory, standards, dependencies, and recovery documentation
- Manage infrastructure/cloud vendors, licensing, costs, and service performance
- Partner with production/business teams to schedule changes and minimize operational disruption
- Perform all other duties as assigned
Requirements:
- Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field and five (5) years of related infrastructure, systems administration, cloud operations, or technology operations experience; OR Associate degree in a related field and eight (8) years of related infrastructure, systems administration, cloud operations, or technology operations experience
- Prior experience leading or supervising technical staff, projects, vendors, or operational priorities
- Experience supporting enterprise infrastructure, including servers, networks, cloud platforms, backup/recovery, monitoring, incident response, change management, and security standards
- Expert knowledge with infrastructure operations
- Advanced knowledge of people leadership/mentorship, cloud/server/virtualization breadth, backup/DR and resilience, incident/change/problem management, and vendor/cost management
- Ability to communicate clearly with technical and non-technical stakeholders
- Ability to follow change, documentation, escalation, and risk-management standards
Similar Jobs
Maintenance Operations Manager
Maintenance Operations Manager leading remote maintenance and laundry service operations for a US-based custom-manufacturing company. Coordinating teams, KPIs, scheduling, invoicing, and Odoo/CRM improvements.
Director of Strategy and Operations, International Government Relations
Director shaping GE Aerospace’s international government relations strategy across global growth markets. Driving political analysis, strategic recommendations, and operational transformation for a multicultural team.
Regional Operations Director, Cell Therapy, Patient Operations
Regional director leading AstraZeneca’s cell therapy patient operations across the Northeast. Managing territory teams, site activation, operational strategy, and cross-functional delivery.
Operations Manager, Property Concierge Services
Responsable indépendant optimisant des locations Airbnb, Booking et Abritel pour ALB Conciergerie. Développement d’un portefeuille de propriétaires et coordination des opérations de conciergerie.
Operations Administrator
Operations Administrator supporting project systems, billing readiness, and engineers at YA Group, an international forensic consulting and engineering organization.
Admin Coordinator – Ops Assistant
Remote operations assistant coordinating family communications, forms, records, and scheduling. Supporting a therapy organization’s programs for neurodivergent children and families.
Operations Safety Analyst – Trust & Safety
Safety Analyst reviewing K-12 student activity for Gaggle’s student safety platform. Identifying risks, communicating incidents, and supporting timely intervention for student well-being.
Senior Technical Operations Engineer – Email, Mautic, Data
Senior Technical Operations Engineer scaling Metricool’s Mautic email infrastructure for its B2B SaaS platform. Optimizing AWS, MySQL, RabbitMQ, deliverability, and data systems.
Field Service Operations Professional
Remote field service operations professional coordinating dispatch, vendors, service coverage, and customer delivery. Supporting Current’s sustainable lighting and intelligent controls through reporting, training, and financial administration.
Senior VIP User Operations Specialist
VIP user operations specialist driving lifecycle, retention, and growth initiatives for Binance’s global cryptocurrency exchange and blockchain ecosystem. Managing segmentation, engagement, referrals, testing, and cross-functional execution.
Regional Operations Manager
Regional Operations Manager steuert eine deutsche PEPCO-Discount-Einzelhandelsregion. Führung von Area Managern, KPI-Analyse und Weiterentwicklung der Store Operations.
Senior Analyst, Commercial Operations, Analytics
Senior Analyst supporting BD’s medical technology business with forecasting, dashboards, market models, and commercial insights. Enabling U.S. sales and marketing strategy through analytics.
Cash Application Operations Associate
Cash Application Operations Associate processing customer payments and reconciliations remotely. Supporting accounts receivable operations for leading U.S. cannabis companies.
Campground Operations Coach
Campground Operations Coach developing General Managers and improving guest experience, team performance, and financial results across Team Outsider’s U.S. campground portfolio.
IT Operations Manager
IT Operations Manager running secure IT operations across Cordance’s acquired B2B SaaS companies. Managing endpoints, cloud access, MSPs, integrations, and SOC 2 compliance.
Medical Operations Lead
MRC Operations Lead overseeing compliant medical material review workflows for Indegene, a technology-led healthcare solutions provider. Managing Veeva systems, stakeholders, KPIs, and continuous operational improvement.
Operations Coordinator – Automotive Logistics
Operations Coordinator managing vehicle sourcing, international exports and imports, customer updates, and bookkeeping. Supporting an automotive business across Australia, the UK, Indonesia, and other markets.
Service Dispatch & Operations Administrator
Remote Service Dispatch & Operations Administrator coordinating quotes, technicians, suppliers, and schedules. Supporting a Sydney-based Australian HVAC business from the Philippines.
Admin & Operations Coordinator
Admin coordinator supporting an Australian childhood education organisation’s childcare and holiday programs. Managing scheduling, staffing data, communications, documentation, and finance administration remotely from the Philippines.
Team Leader – Corporate Operations, CCAM
Corporate banking operations team lead overseeing CCAM account services, KYC, mandates, and signatory management. Ensuring compliant processing, risk control, SLA performance, and operational reporting.