Partnerships Operations Manager – Trading Platform, Europe
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Job Description
Partnerships operations manager running inbound partner pipelines for GoCharting’s web-native trading platform. Managing CRM follow-ups, smaller partner deals, integrations and performance reporting.
Responsibilities:
- Process and qualify every inbound partnership request by type, then reply, advance or politely decline it
- Run smaller partners end to end, including onboarding, agreeing terms, sending briefs and assets, setting up tracked/referral links, and ensuring timely deliverables
- Manage follow-ups by setting next steps and dates, chasing replies, and keeping deals active
- Vet creators, media and integration/SDK partners for audience authenticity, brand safety, technical fit and basic commercial fit
- Own and maintain the relationship CRM with clean stages, owners and next steps
- Report weekly on inbound volume, response time, conversion by type, pipeline health and spend against results
- Hand large, strategic and legally complex partnerships to the partnerships lead with full context
- Coordinate with product, engineering, marketing and finance
Requirements:
- 3+ years in partnerships operations, business development or sales operations, or account and relationship management, owning the follow-through yourself
- Experience handling a high-volume inbound queue of partnership or business requests, including qualifying, answering and declining requests
- Ability to report request volume and response time
- Experience running a pipeline and follow-ups from a CRM such as Attio, HubSpot, Salesforce or similar
- Experience agreeing commercial terms with smaller partners, such as rates, revenue share or referral terms, within a set budget or framework
- Clear, professional written English
- Nice-to-have: fintech, trading, crypto or SaaS partnerships
- Nice-to-have: experience working with technical partners on APIs, SDKs or integrations
- Nice-to-have: creator, media or affiliate programs
- Nice-to-have: basic contract and terms handling
- Nice-to-have: hands-on trading experience
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