Manager, Scrum Master
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Job Description
CVS Health Scrum Master manager facilitating Scrum events and removing impediments. Coaching agile teams, forecasting delivery capacity, and driving continuous improvement in healthcare operations.
Responsibilities:
- Carry out and facilitate Scrum events
- Remove impediments and promote collaboration
- Support the Product Owner
- Drive continuous improvement
- Ensure effective implementation of the Scrum framework
- Coach Scrum Masters and Product Owners on agile principles, values, and best practices
- Develop budgets and resource planning strategies using team velocity, historical data, and limitations
- Determine work that can be completed within proposed project timelines
- Ensure risk assessments include identification, mitigation strategies, and contingency plans
- Establish Scrum processes for backlog management, prioritization, and user story refinement
- Forecast team capacity and delivery potential for future projects
- Help establish a common language and framework for team collaboration
- Improve team capacity and investigate potential bottlenecks
- Integrate adaptability, transparency, and customer collaboration into department processes
Requirements:
- 5–7 years of work experience
- Adept problem-solving and decision-making skills
- Adept collaboration and teamwork skills
- Growth mindset, including agility and developing yourself and others
- Execution and delivery skills, including planning, delivering, and supporting
- Certified ScrumMaster (CSM) preferred
- Bachelor's degree, specialized training, or relevant professional qualification preferred
Benefits:
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program eligibility
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