Senior Manager, Scrum Master
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Job Description
Senior Scrum Master manager advancing agile healthcare delivery at CVS Health. Facilitating Scrum, analyzing team metrics, and driving continuous improvement across healthcare teams.
Responsibilities:
- Carry out and facilitate Scrum events
- Remove impediments and promote collaboration
- Support the Product Owner
- Drive continuous improvement
- Ensure effective implementation of the Scrum framework
- Counsel Scrum Master teams on agile principles and values
- Interpret agile metrics and reporting frameworks to track and report key information and monitor team progress
- Design and develop process evaluation tools to assess Scrum principle application
- Develop actionable insights from analytics and report on team productivity, velocity, and quality
- Develop stakeholder communication strategies and incorporate feedback into process improvements
- Facilitate the Scrum process and support the Scrum team
- Implement sharing and documentation systems using wikis, documentation platforms, or knowledge management tools
- Instruct team members and stakeholders on agile values, principles, and practices
- Interface with teams, stakeholders, and external stakeholders to help address potential obstacles
Requirements:
- 7-10 years work experience
- Problem-solving and decision-making skills
- Collaboration and teamwork skills
- Growth mindset, including agility and developing yourself and others
- Execution and delivery skills, including planning, delivering, and supporting
- Business intelligence skills
- Bachelor's degree preferred
- Specialized training or relevant professional qualification
- Certified ScrumMaster (CSM) preferred
Benefits:
- CVS Health bonus, commission or short-term incentive program
- Equity award program
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
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