Mortgage Claims Specialist – FHA
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Job Description
FHA Claims Specialist responsible for filing and monitoring FHA claims, ensuring compliance with guidelines. Manage claim payments and communicate effectively with teams and clients.
Responsibilities:
- The Specialist, FHA Claims is responsible for the filing of all FHA Part B claims and all non-conveyance claims including CWCOT (Claims without Conveyance of Title), SFLS (Single Family Loan Sale) claims and all Loss Mitigation claims including PFS (Pre-Foreclosure Sale) Claims, Partial Claims, SFB (Special Forbearance) incentive claims, Loan Modification incentive claims and HAMP claims.
- Follow up on all claim payments, title package submission to HUD and monitoring for approval or extension as needed within investor/insurer timeframes.
- Monitor attorney firms to ensure that all title packages are submitted timely or ensure extension to HUD is requested as needed within investor/insurer timeframes.
- File all Part B expense claims within insurer/investor timeframes.
- File all non-conveyance claims including CWCOT, SFLS and loss mitigation claims within investor/insurer timeframes.
- Follow-up on all outstanding claim proceeds daily/weekly.
- Resolve all exceptions on suspended claim funds.
- Monitor daily reports and queues to ensure timely processing.
- Inform Manager of all trends and issues including FHA claim curtailments, loss mitigation denials.
- Plan and schedule work to perform effectively and efficiently to reduce costs by improving methods and processes.
- Comply with instructions provided by Manager and renegotiate deadlines if necessary.
- Maintain regular and punctual attendance.
- Perform other related duties as assigned.
Requirements:
- Bachelors Degree (B.A.) from a four-year College or University preferred; or four to six years related experience and/or training; or equivalent combination of education and experience.
- Basic knowledge and experience with FHA, default guidelines and requirements.
- Attention to detail with a high level of accuracy.
- Strong analytical and problem solving skills.
- Excellent communication skills.
- Demonstrates professional behavior and teamwork, is dependable and adheres to Company policies and procedures.
- Strong decision making skills.
- Ability to meet deadlines in a fast paced environment.
- Excellent organizational skills.
- Strong team player.
- Ability to manage time well and prioritize tasks.
- Microsoft office experience and advanced Excel knowledge.
- Strong work and business ethics.
- Ability to read, analyze and interpret documents such as legal documents, policies and procedures and financial reports.
- Problem solve and seek new solutions to issues and/or work arounds.
- Ability to effectively write reports and correspondence.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Proficient in computer skills and knowledge of word processing, spreadsheets, accounting general ledgers, accounts receivable, accounts payable and e-mail internet software.
- Ability to work with minimal supervision.
- Must be able to handle high volumes in a fast paced environment.
- Ability to meet critical departmental and federal timelines with accuracy and efficiency.
- Ability to build relationships with both internal and external clients/vendors.
Benefits:
- Equal Employment Opportunity
- Reasonable accommodations for individuals with disabilities
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