Auto Injury Claims Adjuster
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Job Description
Auto injury claims adjuster handling attorney-represented bodily injury files for Roamly, a specialty insurer. Negotiating settlements and managing claims with AI-assisted workflows.
Responsibilities:
- Handle first- and third-party injury claims across personal and commercial auto programs from first contact to resolution
- Manage liability, coverage, damages, and settlement
- Work with claimant attorneys, respond to demands on time, and negotiate fair settlements
- Review medical records and bills
- Set and maintain accurate reserves
- Handle Medicare Section 111 reporting and conditional payment liens
- Partner with internal and external counsel
- Review injury denials before they go out
- Serve as the team’s go-to on injury
- Help shape injury workflows with AI tools
- Share injury trends with Insurance Programs and Underwriting
Requirements:
- 2+ years handling auto bodily injury claims, including attorney-represented files
- Texas all-lines adjuster license (or ability to obtain one), and others as needed
- Strong negotiation skills
- Comfort with medical records and internal and external counsel
- Tech-forward, self-managed, and flexible as priorities change and the book grows
- California claims handling experience and/or licensing (nice to have)
- Rideshare, car-sharing or rental liability experience (nice to have)
- Spanish fluency (nice to have)
Benefits:
- Opportunity to earn equity compensation
- 100% company-paid medical premiums for employees
- 401(k) match
- Flexible PTO
- Remote work or work from the Austin, TX HQ
- Catered lunches
- Happy hours
- Team-building events
- Marketplace discounts
- Culture that values work-life balance
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