Partner Risk Operations Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Partner Risk Operations Manager overseeing partner risk controls at Zippy while managing partner compliance and monitoring risks.
Responsibilities:
- Coordinate and execute retailer underwriting activities for partner onboarding
- Prepare, validate, and submit complete underwriting packages for external review and approval
- Perform annual guarantor underwriting reviews
- Conduct annual and ad hoc community rating reviews based on defined risk triggers
- Maintain underwriting files and supporting documentation
- Monitor dealer license status across all partners
- Track license expirations, renewals, and exceptions
- Escalate licensing gaps or concerns to Compliance and Legal teams
- Maintain licensing records and evidence
- Coordinate documentation workflows for partner agreements, including documentation related to new relationships, amendments, assumptions, and legacy agreements
- Track document execution status and maintain centralized records of executed partner agreements
- Support document control standards to ensure alignment between executed agreements and approved partner risk terms
- Monitor partner portfolio concentrations and maintain tracking reports
- Maintain setup cost approval calculations and supporting documentation
- Track partner level risk metrics and changes over time
- Monitor public and official sources for legal, financial, or compliance risks affecting partners
- Log partner risk events including bankruptcies, lawsuits, and regulatory actions
- Perform quarterly PACER pulls for guarantor entities and document findings
- Execute documented escalation workflows
- Track remediation actions and resolution status
- Maintain partner underwriting policies and procedures
- Ensure procedures reflect approved practices and controls
- Support internal and external audits by producing partner risk evidence
- Track audit findings and remediation related to partner risk
- Produce standardized partner risk reports and dashboards
- Ensure data accuracy and consistency across partner risk systems
- Coordinate with Operations, Compliance, Legal, Finance, and Enterprise Risk teams on partner risk activities
- Support change management activities related to partner program updates
- Review and process partner risk approvals related to community ownership changes, including acquisitions, divestitures, restructurings, and entity transfers
- Validate completeness of required documentation for ownership changes
- Confirm alignment with approved partner risk criteria and underwriting standards
- Coordinate reviews with Compliance, Legal, Finance, and Enterprise Risk as required
- Document approvals, conditions, and supporting analysis
- Maintain records of partner entity changes and associated risk decisions
Requirements:
- 8-12+ years of progressive experience in risk operations, credit risk, underwriting operations, third party risk, or comparable risk control functions within a regulated financial services environment
- Demonstrated experience independently evaluating risk exposure, identifying control gaps, and developing written, well supported risk recommendations for senior risk or compliance stakeholders
- Experience reviewing or supporting contractual, underwriting, or partner level documentation with the ability to assess risk implications separate from commercial considerations
- Proven ability to operate as an independent control function, including raising objections, documenting concerns, and maintaining risk discipline in the face of business pressure
- Strong experience managing complex, recurring risk processes with multiple stakeholders, deadlines, and documentation requirements
- High level of proficiency in risk documentation, audit evidence preparation, and procedural compliance, with direct experience supporting internal or external audits
- Demonstrated ability to work cross functionally with Sales, Legal, Compliance, Finance, and Operations while maintaining professional independence and constructive collaboration
- Strong analytical, written communication, and organizational skills, with the ability to clearly articulate risk considerations to both technical and non technical audiences
- Manufactured housing, specialty finance, or partner based lending experience strongly preferred
Benefits:
- Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.
- Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.
- Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.
- Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.
- Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.
- Training & Licensing Support: We invest in your professional growth with resources for training and licensing.
- Paid Time Off: We offer generous PTO—and we encourage you to use it!
- Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.
- Parental Leave: We provide paid parental leave to support you and your growing family.
- No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.
- Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.
- Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.
Similar Jobs
Critical Risk and Claims Manager
Critical Risk and Claims Manager managing a team conducting high-hazard assessments for Pinnacle Group. Overseeing claims management, compliance, and strategic guidance within risk management.
Risk Operations
Risk Operations role at Slope involves managing credit and fraud for customers. Requires expertise in risk management and operational flows for payments and lending.
Junior Customer Audit and Risk Analyst
Junior Customer Audit and Risk Analyst supporting compliance reviews and audits for zerohash partners. Responsible for client due diligence, KYC processing, and collaborating with teams.
Data Architecture and Governance Consultant
Consultant position managing data architecture and governance solutions for a Brazilian pharmaceutical company. Engaging with internal stakeholders and driving data governance initiatives.
Risk Adjustment Representative 2
Quality assurance audits of medical records for Medicare and Medicaid programs. Conducting administrative tasks while ensuring compliance and accuracy in a remote environment.
Senior Risk Analyst
Senior Risk Analyst at Tabby, analyzing risk and developing fraud prevention strategies. Collaborating with teams to enhance risk management solutions.
Medicaid Risk Adjustment Market Manager
Medicaid Market Manager overseeing Risk Adjustment programs at CVS Health. Driving market engagement, performance insights, and value demonstration to senior leaders and partners.
Senior Manager, Fraud & Payments Risk
Senior Manager leading Baselane's fraud function, managing operations and team development in a fintech environment. Focused on maturing risk programs and enhancing automation as the company scales.
Governance Specialist – Support
Governança e sustentação de TI no CIEE, garantindo a disponibilidade dos sistemas e a melhoria contínua. Coordenando a gestão de problemas e estabelecendo indicadores de desempenho.
Senior Risk Management Consultant
Senior Risk Management Consultant at ICW Group identifying and quantifying insurance risks for policyholders. Working with various industries to mitigate risks and improve results.
Senior Director of Enterprise Risk Programs and Intelligence
Senior Director of Enterprise Risk Programs leading integration of risk insights for a fintech company. Collaboration with leadership to develop enterprise risk management capabilities.
Senior Data Governance Consultant
Senior Data Governance Consultant leading and executing data governance engagements for clients. Responsible for managing projects, stakeholder alignment, and delivering governance solutions remotely.
Risk Analyst II
Risk Analyst II overseeing merchant accounts to identify financial risk at Maverick Payments. Monitoring compliance and transaction activity within a family-owned payment provider.
Senior Data Governance Specialist
Senior Data Governance Specialist supporting design and implementation of data governance strategies. Ensuring reliable, accessible, and well-managed data for effective organizational analytics.
Senior Technical Investigator – Insider Risk
Senior Technical Investigator at JLL responsible for cyber investigations and insider threat management. Collaborating with stakeholders and providing expertise in technical investigations.
AVP, ESG Rating & Governance – Environment, Social & Governance
AVP for ESG Governance and Ratings developing and implementing ESG strategy in a fast-evolving landscape. Overseeing governance frameworks, managing ratings engagement, and ensuring reporting accuracy.
Director, Risk Adjustment
Director of Risk Adjustment driving healthcare risk adjustment performance across payer programs at Interwell Health. Leading strategy translation into scalable programs and operational initiatives for providers.
Director of Portfolio Construction and Risk Management
Director of Portfolio Construction & Risk Management at Wealth Enhancement overseeing portfolio frameworks and analytics. Enhancing investment processes and collaborating across teams for optimal outcomes.
Governance & Control Analyst II
Governance & Control Analyst providing analytical support for governance and control processes in the financial sector. Engaging in research, evaluation, and reporting tasks to enhance business performance.
ACA Risk Adjustment EDGE Administrator
ACA Risk Adjustment EDGE Administrator managing the CMS EDGE server operations at Cigna Healthcare. Overseeing data submissions, compliance, troubleshooting, and collaboration across teams.