Patient Intake Specialist, Mental Health
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Patient Intake Specialist guiding older adults through the intake process for mental health care. Aiding patients and families in navigating their journey into care with empathy and professionalism.
Responsibilities:
- Guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism.
- Match patients with the right therapist and provide emotional support throughout the care journey.
- Help patients navigate their journey into care, providing reassurance and trust at moments of vulnerability.
Requirements:
- Empathetic and clear communicator. You speak with kindness, listen actively, and make others feel at ease – even during difficult or emotional conversations.
- Highly organized and detail-oriented. You can juggle multiple patients at different stages in the process and never let things slip through the cracks.
- Tech-comfortable. You’re comfortable learning tools like Google Workspace, EHR platforms (e.g., Healthie), or CRMs like HubSpot, and pick up new software quickly.
- Mission-aligned. You care deeply about improving care for older adults and are excited to play a key role in someone’s first step toward better mental health.
- Experience welcome, not required. You may have worked in healthcare, customer service, or an administrative support role before – but most importantly, you’re organized, compassionate, and eager to grow.
Benefits:
- Mission with impact. Help bring life-changing care to a population that’s too often overlooked.
- Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose.
- Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow.
- Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for.
Similar Jobs
Patient Intake Specialist
Patient Intake Specialist coordinating homecare admissions for Aveanna Healthcare. Gathering patient information, verifying insurance, reviewing prescriptions, and supporting timely starts of care remotely.
Intake Specialist – Part-Time
Member Advocate addressing the needs of individuals with OCD through elevated consultative intake conversations. Guiding them from vulnerability to securing a therapy appointment with empathy and expertise.
Intake Specialist
Intake Specialist at NOCD guiding individuals to necessary OCD treatment through empathic conversation and consultative sales. Engaging deeply with potential members to facilitate their commitment to therapy.
Intake Specialist II
Customer Success Specialist role focused on client intake and relations at Walker Advertising. Engage potential clients and ensure smooth onboarding with attorney partners.
No more related jobs available.