People Operations Manager
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Job Description
Manager of People Operations overseeing HR systems and strategy at InMarket. Driving effectiveness in HR operations through scalable systems and AI tools.
Responsibilities:
- Own day-to-day People Operations including onboarding, offboarding, immigration coordination, manager changes, audits, and documentation
- Maintain compliance with federal and state employment law, with attention to multi-state requirements
- Serve as the operational point of contact for employees and managers on People Ops questions
- Operate as the power user across InMarket's HR technology stack, leading configuration, integration, and workflow design
- Identify, design, and implement automations that reduce manual workload and improve employee experience
- Apply AI tools as core working practice across documentation, communication, automation design, and decision support
- Lead evaluation and optimization of our HR systems infrastructure
- Conduct due diligence on platforms, tools, and vendors, and build business cases for systems investments
- Partner with leadership to align HR technology decisions with broader business needs
- Build and maintain executive-level dashboards covering headcount, retention, engagement, performance trends, recruiting metrics, and operational KPIs
- Synthesize people data into actionable insights and recommendations for leadership
- Lead cross-functional People initiatives including engagement survey rollout, system migrations, and policy refreshes
- Oversee operational transitions and partner integrations as the business evolves
- Drive structured execution across stakeholders, timelines, and deliverables
- Ability to quickly diagnose organizational issues using data-driven insights to drive business and culture outcomes
- Partner with cross-functional teams to design and implement scalable programs for professional growth and organizational development.
- Handle sensitive exits, investigations, and policy interpretation with professionalism and discretion
- Provide operational HR partnership to leaders on process, system, and policy questions
- Coordinate cross-functionally with IT, Finance, Legal, Talent Acquisition, and Benefits to ensure alignment across people-related systems
- Drive change efforts, process improvement, system evaluation and implementations as needed
- High degree of comfort with leading change efforts, partnering with cross-functional stakeholders and flawless execution
Requirements:
- Demonstrated track record building scalable HR Operations infrastructure in fast-paced or high-growth environments
- Power-user fluency across HRIS platforms, with experience evaluating, implementing, and optimizing systems
- Working command of AI productivity tools applied to HR operations, with specific examples of shipped work
- Proven experience designing and implementing workflow automations that reduced manual effort
- Strong analytical capability, including dashboard development, data synthesis, and translation of findings into executive-ready recommendations
- Working knowledge of immigration processes including H-1B, OPT, and green card sponsorship coordination
- Strong understanding of federal and California employment law, with multi-state experience strongly preferred
- Experience handling employee relations matters including investigations and sensitive exits with discretion and sound judgment
- Strong project management orientation with experience leading cross-functional initiatives
- Comfort operating in environments of significant change and evolution
- Collaborative working style with the ability to engage stakeholders across functions
- Curiosity about emerging technology and a self-directed interest in exploring how AI can improve HR practice.
- Nice-to-have:
- Experience implementing or optimizing AI-enabled HR workflows
- Familiarity with workflow automation tools
- Experience evaluating or implementing modern HRIS platforms
- Background spanning both mid-size and high-growth scaling environments
- SHRM-SCP, HRCI, or equivalent certification
- Prior experience in adtech, SaaS, or technology
Benefits:
- Competitive salary, stock options, flexible vacation
- Medical, Dental and Flexible Spending Account (FSA)
- Company Matched 401(k)
- Unlimited PTO (Within reason)
- Talented co-workers and management
- Agile Development Program (For continued learning/professional development)
- Paid Parental Leave
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