Product Manager – Payments
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Job Description
Product Manager leading digital payments initiatives for Tabz, revolutionizing pharmacy payment management. Collaborating across teams to deliver innovative payment solutions that enhance the healthcare experience.
Responsibilities:
- Lead the development and execution of the payments product roadmap, prioritizing initiatives that drive scalability, user experience, and value for our pharmacy partners.
- Own the full lifecycle of payment-related products, including digital wallets, card processing, ACH, payments reconciliation, and reporting tools.
- Translate pharmacy specific cases (e.g. copay collections, reimbursement flows, multi-party payments) into scalable product features and integrations.
- Partner with PMS systems, switch networks, and third-party payment processors to drive forward strategic integrations and compliance.
- Collaborate with engineering and design teams to define requirements, develop user stories, and deliver features that align with patient and pharmacy needs.
- Guide implementation and post-launch evaluation of new payment functionality, including performance metrics and usability feedback loops.
- Contribute to internal documentation, cross-functional enablement, and customer facing guides and FAQs.
- Maintain awareness of industry trends, compliance standards (PCI, HIPAA), and innovations in pharmacy and healthcare payments.
- Champion the voice of the pharmacy customer community, independent, and enterprise level across all product decisions.
Requirements:
- 8+ years of experience in technical product management, with a focus on digital payments from end to end.
- Deep understanding of payments technology, including payment processing, card networks, digital wallets, banking partners and security standards.
- Proven ability to lead technical product initiatives from ideation through execution, delivering innovative solutions that drive business growth and customer satisfaction in fast-paced, high-growth environments.
- Strong technical fluency in APIs, data mapping, and agile development principles.
- Excellent communication and stakeholder management skills, able to articulate technical concepts to non-technical audiences.
- Experience working in agile, fast-paced environments and leading cross-functional teams to achieve shared goals and objectives.
- Familiarity with product lifecycle management and agile development methodologies.
- A proactive, problem-solving mindset and attention to detail.
- Collaborative spirit with a bias for action and a commitment for solving real-world problems for pharmacy operators and their patients.
- Experience launching payment solutions. Bonus: Experience working in a highly regulated industry, FinTech company, vertically integrated (or horizontal) SAAS company with payment capabilities or at a payment processor.
Benefits:
- Salary band and bonus or commission (if applicable) are competitive
- Comprehensive packages, including healthcare, dental, and vision coverage
- 401(k)
- Opportunities for career growth and development in an innovative and expanded opportunity
- Collaborative and dynamic work environment
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