Product Manager
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Job Description
Product Manager at Gringo & Zapay focusing on growth and optimizing financial products. Collaborating with teams to enhance user experience and streamline processes.
Responsibilities:
- Scale Roadmap Management: Define and prioritize the backlog focused on growth, conversion and retention for the portfolio of financial and assistance products.
- Partnership Management (Partnership PM): Work directly with external partners to ensure the best technical and commercial offering for users.
- Funnel Optimization: Deeply analyze hiring/acquisition funnels, identify frictions and implement continuous improvements via A/B testing.
- Ecosystem Integration: Orchestrate the delivery of these services within the Gringo, Zapay and Sem Parar apps, ensuring a unified and seamless brand experience.
- Business & P&L Insight: Monitor product financial health metrics (take rate, CAC, delinquency, churn) and report results to executive leadership.
- Cross-functional Leadership: Influence engineering, design, legal, compliance and operations teams to enable complex, regulated products.
- Actively manage area demands, being responsible for planning, execution and monitoring the impact of deliveries.
- Participate in decision-making, contributing analyses, data and critical perspective.
- Collaborate with other areas and people, sharing information, learnings and context.
- Constantly seek simpler, more efficient and sustainable ways to solve problems.
- Contribute to the evolution of the team's and business's processes, practices and outcomes.
Requirements:
- Solid Experience: Preferable background as a Product Manager in Credit (Lending), Insurtech or Fintech products.
- Experience with Third Parties: Prior experience integrating products via partner APIs and managing technical/commercial SLAs.
- Analytical Mindset: Proficiency with data tools (SQL, Looker, Tableau or Mixpanel) to support decisions and prioritization using frameworks such as RICE or MoSCoW.
- Growth Focus: Experience with cross-selling and up-selling tactics in large-scale user bases.
- Executive Communication: Ability to articulate complex visions simply to different stakeholders, from technical teams to C-level.
- Regulatory Knowledge: Familiarity with BACEN and SUSEP regulations is a significant advantage.
- Ability to analyze and solve problems.
- Ownership and responsibility for deliverables.
- Openness to feedback and continuous learning.
- Not mandatory but a plus: Experience in dynamic, collaborative environments.
- Experience making decisions with autonomy and accountability.
Benefits:
- Health Insurance (SulAmérica)
- Dental Insurance (Bradesco)
- Wellhub (formerly Gympass) – coverage extendable to up to 3 dependents
- 24/7 Telemedicine – online video consultations available every day of the week
- Waived SEM PARAR monthly fee – for 1 vehicle on the Tag Imparável plan
- Meal Allowance (VA) or Meal Voucher (VR) – you choose the best option:
- VA for supermarket purchases
- VR for everyday restaurant use
- Birthday day-off (personal and company)
- Pregnancy support program and extended paternity leave
- Life Insurance
- Daycare subsidy
- Support for dependents with disabilities (PCD)
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