Product Manager – Platform, Healthcare/SaaS/EHR
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Job Description
Product Manager leading platform strategy and governance for healthcare SaaS solutions. Collaborating across teams to drive the modernization of therapy software.
Responsibilities:
- Define and execute the platform strategy and roadmap for shared services.
- Establish governance, standards, and best practices for internal APIs, authentication, access control, & inter-domain integration.
- Partner deeply with domain Product Managers and Platform Engineering to identify dependencies, design reusable services, and drive alignment on shared capabilities.
- Champion platform reliability and security.
- Conduct in-depth user research, onsite observations, attend customer events, complete interviews, and perform data analysis to gain a deep understanding of the target persona's needs.
- Define KPIs and adoption metrics for platform components to drive data-driven prioritization and continuous improvement.
- Facilitate cross-domain prioritization and sequencing, ensuring that foundational platform work is unblocked.
Requirements:
- 5+ years of Product Management experience, with a strong background in distributed architecture and platform or infrastructure product management, ideally within SaaS, EMR, or healthcare technology companies.
- Deep understanding of identity management, access control frameworks, event-driven architecture, and API ecosystem design.
- Experience in governance frameworks that effectively balance flexibility with consistency across multiple product teams.
- Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business) or equivalent work experience.
Benefits:
- Remote Work/Work From Home
- Paid Time Off/11 Paid Holidays/Year-End Holiday Break
- Health, Dental, Vision, HSA/FSA, 401K with Company Match
- Disability & Life Insurance
- Employee Assistance Program
- Paid Parental Leave
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