Professional Services Engineer
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Job Description
Professional Services Engineer at Swimlane deploying security platform and developing automation solutions. Collaborating with clients on cybersecurity processes and incident response procedures.
Responsibilities:
- Installing, configuring, and deploying the Swimlane Platform.
- Developing and implementing Security Operations Center / Incident Response Remediation Playbooks.
- Developing new integrations with 3rd party systems leveraging Python, JavaScript, and YAML.
- Delivering prescribed training and proctoring certification labs to our clients and partners.
- Assisting with advanced architecture design for non-standard deployments.
- Contributing to the Swimlane Community to answer customer/prospect questions, create relevant content, and facilitate broader security automation and orchestration adoption.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or relevant field.
- 2+ years of experience in Professional Services at a security vendor, SOC/IR experience, federal Cyber Protection Team experience or a combination of the three.
- Demonstrated experience working in Security Operations Centers (SOCs) and Incident Response (IR) processes and procedures.
- Working knowledge of Python.
- Working knowledge of RESTful APIs.
- Experience with AKS/EKS/GCP and On-Prem Infrastructure (Management & Provisioning).
- A strong understanding of modern cybersecurity technologies and methodologies.
- Hands-on experience with one or more technologies: SIEM, IAM, Firewalls/Proxy, Threat Intelligence Platforms, Malware Sandboxing.
- USCYBERCOM Cyber Protection Team Experience and/or former Army 25D/170D a huge plus!
Benefits:
- Competitive Benefits & Compensation
- Stock Options
- Training & Professional Development Opportunities
- MacBook Pro
- Great Company Culture
- Give-back Volunteering Opportunities
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