Project Manager
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Job Description
Project Manager delivering small to medium-sized ERP implementation and consulting projects for RKL clients. Coordinating teams, budgets, schedules, risks and customer deliverables.
Responsibilities:
- Manage client projects from start to finish and assist Practice Directors with day-to-day project oversight
- Collaborate with Solution Architects and Application Developers to document and deliver small to medium-sized ERP implementation and consulting projects on time and within budget
- Understand project scope, deliverables, assumptions, budgets and due dates
- Work with the PMO Manager, Practice Director, Solution Architects and Application Developers to deliver projects with high customer satisfaction
- Schedule and facilitate project kickoff, status and closing meetings
- Develop detailed project plans with milestones, due dates and client versus firm tasks
- Manage project governance, including steering committee, sponsor, project team and status-reporting meetings
- Identify and track project risks and issues and define mitigation and contingency plans
- Maintain project plans, task lists, user acceptance testing logs, deployment checklists, risk logs and issue logs
- Ensure quality and timely delivery of project deliverables
- Manage multiple projects simultaneously within a practice area
- Identify and communicate scope changes and participate in preparing, modifying and reviewing change requests
- Proactively manage client issues and requests and provide prompt resolutions
- Manage third-party deliverables for timely and compliant delivery
- Escalate non-resolvable matters to the Practice Director and Manager of Project Management
- Develop and execute short- and long-term goals
- Manage schedules through effective time management
- Support team members, resolve conflicts and communicate project status
- Maintain confidentiality of client, employee and firm information
- Build and maintain relationships with business and technology stakeholders
- Support business growth through understanding RKL’s services, competitors, client capabilities and technology’s impact on firm growth
- Perform other duties as assigned
Requirements:
- Bachelor’s degree in Management Information Systems, Computer Science, Accounting, Finance or related field
- 2+ years’ experience as a Project Manager within professional services firm
- Strong knowledge of Microsoft Office Suite, with advanced Excel skills
- Project management background including experience in working in a Project Management tool (e.g. Smartsheet)
- Strong written and verbal communication skills
- Ability to work independently and under pressure, meet deadlines and manage multiple projects simultaneously
- Ability to collaborate with geographically dispersed teams
- Ability to multitask in a fast-paced environment
- Ability to adapt to change and work independently and in a team environment
- Strong problem-solving skills and judgment on when to escalate to management
- Excellent customer service and communication skills, including presenting complex information to technical and non-technical audiences
- Excellent time management and organizational skills
- Commercial awareness and cognizance of changing internal and external IT landscapes
- Excellent attention to detail
- Ability to lift/carry up to 20 pounds
- Ability to communicate professionally with internal and external customers
- Ability to travel to local and non-local clients as needed
Benefits:
- Ability to work remotely
- Ability to work outside of normal business hours and weekends as needed
- Travel to local and non-local clients as needed
- Overnight travel may be required
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
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