Senior Project Manager – US Consumer Delivery
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Job Description
Senior Project Manager delivering complex credit card projects for TD, a global financial institution. Leading cross-functional teams, budgets, risk, and executive stakeholder partnerships.
Responsibilities:
- Plan, manage, and deliver distinct projects through all phases in alignment with business and enterprise strategies
- Provide leadership, direction, and coaching to project teams
- Partner with business and executive stakeholders within one or multiple Lines of Business
- Manage projects with moderate to high regulatory oversight
- Manage projects with moderately high to high risk profiles
- Lead Tier 2 and/or Tier 3 projects with moderately high to high complexity
- May lead Tier 1 projects
- Indirectly manage cross-Line-of-Business project teams comprising Business Analysts, Business SMEs, and Technology Resources
- Manage multiple medium- to long-term projects
- Track, forecast, and manage project budgets
- Guide cross-functional teams through complex organizational change
- Foster cohesive, motivated, and high-performing teams
Requirements:
- Undergraduate Degree
- Project Management Certification required
- 10+ years relevant experience
- Comprehensive knowledge of project management practices, procedures, and principles
- Experience with credit cards ideal
- Experience managing a POD extremely helpful
- Exposure to financial management, including tracking, forecasting, and managing project budgets
- Effective negotiation, problem-solving, and communication skills
- Strong facilitation skills
- Commitment to team skills development and ability to attract top talent
- Ability to build and maintain strong working relationships with internal and external partners
- Ability to create and foster a cohesive team and promote a positive work environment
- Strategic thinking and strong business acumen
- Ability to stay focused under pressure and demonstrate resilience in challenging situations
- Change management experience guiding cross-functional teams through complex change from concept to execution
- Comfort with ambiguity and rapid change
- Strong leadership skills
- Good judgment in determining which issues to escalate versus resolve independently
- Ability to perform sedentary work, multiple tasks, operate standard office equipment, concentrate for long periods, comprehend instructions, and perform basic arithmetic
- Occasional domestic travel; no international travel
Benefits:
- Base salary and variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards
- Health and well-being benefits
- Savings and retirement programs
- Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
- Banking benefits and discounts
- Career development
- Reward and recognition
- Regular career, development, and performance conversations
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Domestic travel opportunities
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