QA/QC Specialist
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Job Description
Residential QA&QC Specialist ensuring compliance of energy efficiency projects at CLEAResult. Conducting inspections and audits while coordinating with stakeholders and maintaining program integrity.
Responsibilities:
- Schedule QA/QC appointments with program participants.
- Coordinate with homeowners, building owners, or designated applicant representatives.
- Conduct thorough QA/QC inspections and residential energy audits, including on-site verifications and electronic review of application and field data.
- Ensure all work complies with BPI standards, safety protocols, and program specifications.
- Record inspection results, customer and contractor interactions, and ensure documentation aligns with program requirements.
- Provide input and status updates to program staff and Quality Department leadership regarding inspection outcomes and compliance status.
- Validate that in-field improvements meet the submitted scope and program standards using processes defined in established program QA/QC plans.
- Communicate deficiencies to stakeholders and coordinate remediation.
- Schedule follow-up inspections as needed to verify resolution.
- Manage, track, and report on the results of QA/QC activities.
- Participate in investigations related to quality concerns, non-compliance, or customer complaints.
- Analyze findings and drive corrective actions and process improvements.
- Support other quality control activities as needed, including documentation, stakeholder engagement, and continuous improvement initiatives.
- Travel throughout a defined territory to perform inspections and verifications. Company vehicle provided.
Requirements:
- High school diploma or associate’s degree preferred.
- Industry-recognized technical certifications (e.g., BPI, RESNET) strongly preferred.
- Experience in industries such as construction, facility maintenance, or installation.
- Strong customer service skills and the ability to build trust with homeowners and contractors.
- Driving Are at least 21 years of age
- Valid driver's license in the state you are seeking employment in, with a driving record that meets CLEAResult’s minimum safety standard.
- If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.
Benefits:
- Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time: giving back to our communities is important to us
- Employee Recognition Program – convert your recognition points into gift cards
- Employee Assistance Program – offers benefits to help you manage daily responsibilities
- Access to on-demand training courses to advance further in your career
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