Quality Assurance Manager
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Job Description
Quality Assurance Manager overseeing QA activities within Agile teams for IEM’s digital quotation platform. Ensuring quality integration throughout the software development lifecycle with hands-on leadership.
Responsibilities:
- Lead and manage QA activities within Agile/Scrum frameworks, ensuring quality is embedded in sprint planning, backlog refinement, development, and release cycles.
- Manage and mentor QA engineers, supporting skill development, performance feedback, and workload planning.
- Partner with Product Owners to define acceptance criteria, Definition of Ready (DoR), and Definition of Done (DoD).
- Collaborate with Scrum Masters to ensure QA work is appropriately planned and balanced within sprint capacity.
- Promote shift-left testing practices and shared team ownership of quality.
- Actively participate in Scrum ceremonies including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Ensure test scope, automation readiness, and quality risks are considered during sprint commitments.
- Coordinate sprint-level testing activities and support incremental delivery of shippable product increments.
- Support release readiness decisions by providing objective quality assessments and risk visibility.
- Oversee Cypress-based test automation, ensuring automated tests are maintainable, reliable, and aligned with business workflows.
- Support integration of automated testing within CI/CD pipelines to enable continuous testing and rapid feedback.
- Guide development and execution of automated regression, functional, and workflow-based test suites.
- Establish standards for test data, test environments, and automation best practices.
- Track and report Agile quality metrics such as defect trends, test coverage, and release stability.
- Use sprint retrospectives and quality data to identify opportunities for process and tooling improvements.
- Continuously refine QA workflows to improve efficiency while maintaining high-quality standards.
- Work closely with Software Development, Engineering, and Applications teams to validate functional and technical accuracy of OptIEMize workflows.
- Maintain working knowledge of LV/MV switchgear systems to support meaningful test scenarios and validation of business logic.
- Support Sales and Operations by ensuring digital quotation outputs meet customer specifications and project requirements.
- Serve as a key liaison communicating quality status and risks to technical and business stakeholders.
Requirements:
- Bachelor’s degree in Engineering, Computer Science, or a related technical field (or equivalent experience).
- 8+ years of experience in software quality assurance, including leadership or team coordination responsibilities.
- Experience working within Agile/Scrum teams and CI/CD-driven development environments.
- Strong hands-on experience with Cypress automation and modern QA practices.
- Proficiency in JavaScript or similar programming languages used for test automation.
- Strong communication, organizational, and collaboration skills.
- High attention to detail with strong analytical and problem-solving abilities.
- Experience in the electrical power, manufacturing, or industrial systems domain (preferred).
- Working knowledge of LV/MV switchgear systems or technical quotation tools (preferred).
- Experience improving or scaling QA processes in Agile environments (preferred).
Benefits:
- Comprehensive and competitive benefits package designed to support employees' well-being, growth, and long-term success.
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