Renal, Rare Territory Account Specialist
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Job Description
Novartis field account specialist managing Houston West healthcare accounts and HCP relationships. Driving specialty product demand, access support, and patient outcomes across the territory.
Responsibilities:
- Lead personalized account and HCP engagement across an assigned geography
- Act as the primary point of contact for key accounts and Health Care Providers
- Build meaningful customer connections and identify shared priorities
- Navigate solutions linking customers to Novartis resources to improve patient outcomes
- Balance demand generation with strategic account engagement
- Navigate and resolve account challenges with tailored solutions
- Build strategic territory plans aligned with shared priorities
- Apply insights and tactics to drive product demand and support patient outcomes
- Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
- Analyze market knowledge, competitive landscapes, and cross-functional dynamics to anticipate opportunities and challenges
- Use territory data and market trends to uncover local insights and support pull-through efforts
- Lead impactful virtual and in-person customer engagements
- Facilitate planning sessions with key stakeholders to solve complex challenges
- Collaborate across functions to meet customer needs with urgency
- Deliver real-time access support and work closely with Patient Specialty Services
- Use digital tools and omni-channel strategies to personalize outreach across virtual and face-to-face settings
Requirements:
- Bachelor’s degree required from 4-year college or university
- Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years, or experience in complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors
- Proven track record of consistent high performance
- Experience navigating and selling to large accounts and key customers
- Analytical ability to seek, prioritize, and apply relevant information to solve customer problems
- Ethical leadership and ability to foster an environment promoting ethical behavior and compliance with company policies and laws
- Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border
- Ability to travel 60–80% over a broad geography
- Ability to drive and/or fly within the territory
- Fully valid and unrestricted driver’s license required
- Associate level: recently separated from the US Military with 4+ years of military service in a leadership capacity, or limited prior sales experience
- Territory level: 2+ years’ experience in a relevant industry or sales role of similar complexity within the last 5 years
- Senior level: 5+ years’ experience in a relevant industry or sales role of similar complexity within the last 5 years
- Executive level: 10+ years’ experience in a relevant industry or sales role of similar complexity within the last 5 years
- Strong ability to collaborate and work cross-functionally within a matrix environment
- Ability to communicate clinical product information
- Desirable: experience across therapeutic groups, disease states, account management strategy, and new product launches
- Desirable: understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs
- Customer-facing employees must comply with customers’ credentialing guidelines, which may require vaccination
- Ability to successfully complete initial training, including home study of eight or fewer hours per day and 40 or fewer hours per week
Benefits:
- Performance-based cash incentive
- Eligibility to be considered for annual equity awards, depending on role level
- Health benefits
- Life benefits
- Disability benefits
- 401(k) with company contribution and match
- Vacation
- Personal days
- Holidays
- Other leaves
- Reasonable accommodations for qualified individuals with disabilities
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