Risk Control Specialist
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Job Description
Risk Control Specialist conducting evaluations for niche-market policyholders and providing expert consultation across all lines of coverage. Collaborating with internal departments and delivering advanced training to team members.
Responsibilities:
- Conducts on-site evaluations for highly sophisticated and niche-market policyholders, identifying exposures and developing customized strategies to reduce insured losses
- Provides expert consultation across all lines of coverage, collaborates with internal departments to support underwriting decisions, and delivers advanced training and guidance to fellow team members
- Completes on-site risk control surveys of highly sophisticated current and prospective policyholders’ operations, including in niche markets
- Assesses and analyzes the exposure potential and existing controls and prepares risk control reports based on findings and communicates results to insured and agents
- Provides consultation to policyholders regarding their operations, claims trends, and recommendations for improvement related to insured coverages, including developing written recommendations for policyholders to control hazards and to prevent or reduce exposure to insured losses
- Serves as a primary technical resource within assigned specialized focus area and provides technical expertise and guidance to other Risk Control team members
- Collaborates with other Risk Control team members and subject matter experts on advanced technical questions as needed
- Provides updates to other departments such as Underwriting, Sales, and Claims to improve renewal decision making, including communicating unique observations identified to underwriting to aid in the decision making with accounts
- Markets risk control functions in coordination with the branch team through agency visits, presenting at agency and association meetings, etc
- Delivers advanced training and on-site loss control surveys for current and prospective accounts
- Identifies accounts that would benefit from ongoing, routine service, and/or focused short-term service
- Analyzes previous losses and current exposures for large complex accounts, utilizing specialized knowledge to develop appropriate service plan(s)
- Provides comprehensive, tailored services, such as hazard control assessments, ergonomic surveys, or slip-fall surveys, to address loss drivers and exposures while meeting insureds’ needs and documents in a service report
- Develops positive relationships with accounts and agents
Requirements:
- Bachelor's degree, preferably in a safety, engineering, industrial safety, fire protection related field or equivalent relevant experience
- Five years of experience in risk control or safety role, or related experience
- Certifications such as certified safety professional preferred
- Good computer skills, including Microsoft Office Suite
- Strong knowledge of industrial, construction, fire, and commercial automotive safety
- Good knowledge of various nationally recognized standards and codes, including OSHA, DOT and NFPA
- Strong ability to understand and evaluate risk
- Good ability to identify and visualize potential loss exposures
- Strong problem-solving skills
- Strong customer service skills
- Ability to work effectively with others, as well as independently
- Ability to multi-task and prioritize to meet deadlines
- Good verbal and written communication skills, including documentation skills
- Travel required; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving
Benefits:
- Life, medical, dental, vision and prescription drug coverage
- Competitive paid time off plan
- Full day of volunteer time off annually
- Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards
- Professional development and growth opportunities, including tuition reimbursement
- Wellness initiatives to improve team member well-being
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