Sales Call Center Agent
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Job Description
Customer Advisor providing inbound technical support and sales for Vodafone's services. Working fully remote with various customer service responsibilities in Germany.
Responsibilities:
- Inbound first-level support for existing customers
- Technical customer support for TV, telephone and internet issues
- Needs-based product consultation and contract optimization
Requirements:
- Several years of experience as a customer advisor in technical support with sales
- Availability to work scheduled hours: 40 h/week across a 5-day workweek
- Strong sales orientation
- Very good German skills (C1 level)
- Residence in Germany
- Reliability
Benefits:
- Permanent employment contract
- 100% remote – no commuting to a site!
- Premium tech package
- Health management program
- Gym discount
- Training and career development opportunities
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