Salesforce GTM Engineer – PRM
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Job Description
GTM Engineer specializing in Partner Relationship Management at Front, focused on technical infrastructure for partner engagement. Build solutions to enhance partner experience using Salesforce tools.
Responsibilities:
- Build and maintain the PRM site for partners.
- Configure Partner Lead Distribution and Deal Registration workflows to prevent channel conflict with direct sales.
- Manage Partner Tiering logic (e.g., Gold/Silver/Bronze) and automated benefit assignments.
- Optimize the partner user interface (UI) to ensure a frictionless experience for external users.
- Manage partner onboarding/offboarding.
- Collaborate with the CPQ Engineer to extend Product Bundles and Pricing to the partner portal.
- Build and maintain Partner Commission/Incentive tracking systems within Salesforce.
- Manage visibility rules (Sharing Sets/Sharing Groups) to ensure partners only see their own data and relevant collateral.
- Integrate the Partner Ecosystem with external tools (e.g., Learning Management Systems like Docebo, or Partner Marketing tools like Allbound/Impartner).
- Develop custom LWC and Flows to automate the partner onboarding and vetting process.
- Ensure data flows correctly from the Partner Portal into the core CRM and downstream Finance systems.
- Own the unique security requirements of external users (External Sharing Models, Multi-Factor Authentication, and License Management).
- Monitor partner data integrity and lead conversion rates.
- Maintain documentation for partner-facing system processes.
Requirements:
- 4+ years Salesforce development experience (Apex, LWC, Flows).
- 3+ years hands-on experience with Salesforce Experience Cloud (PRM) or dedicated PRM software.
- Strong understanding of External Sharing Models and Salesforce security architecture.
- Experience with Lead Distribution and Deal Registration logic.
- Ability to translate "Partner Program" requirements (from a VP of Channels) into scalable technical architecture.
- Certifications: Salesforce Experience Cloud Consultant (Must have), Salesforce Administrator & Platform Developer I, Salesforce Sharing and Visibility Architect (Highly preferred).
Benefits:
- Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
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