Scrum Master
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Job Description
Functional Lead / Scrum Master driving Pega requirements, Agile delivery, and enterprise modernization. Supporting government clients through stakeholder coordination, Scrum facilitation, and UAT.
Responsibilities:
- Lead Pega product development initiatives from requirements gathering through solution delivery
- Collaborate with business stakeholders and end users to identify needs, gather requirements, and document user stories
- Define and maintain clear acceptance criteria
- Partner with Product Owners to prioritize product backlogs based on business value, risk, dependencies, and delivery timelines
- Analyze and optimize business processes, workflows, and operational procedures
- Conduct process mapping, fit-gap analysis, and business transformation activities
- Serve as the primary liaison between business stakeholders and technical delivery teams
- Serve as Scrum Master for Agile development teams operating in two-week sprint cycles
- Facilitate sprint planning, daily standups, backlog refinement sessions, sprint reviews, and retrospectives
- Remove impediments and proactively manage delivery risks
- Coordinate dependencies across teams and stakeholders
- Drive accountability and continuous improvement within Agile teams
- Track sprint progress and ensure timely completion of committed work
- Develop and deliver sprint summaries, executive status reports, release notes, and project updates
- Support User Acceptance Testing (UAT) activities and stakeholder demonstrations
- Communicate project status, risks, blockers, and mitigation strategies to leadership and clients
- Foster strong relationships with business partners, product owners, and technical teams
Requirements:
- 4+ years of experience supporting business analysis, requirements gathering, process mapping, fit-gap analysis, and business transformation initiatives
- 2+ years of experience serving as a Scrum Master in an Agile environment
- 2+ years of experience in business analysis, data analysis, consulting, and client-facing project delivery
- Experience defining business questions, success metrics, reporting requirements, and product delivery objectives
- Strong understanding of Agile methodologies and Scrum frameworks
- Proven ability to lead projects, workstreams, and cross-functional teams
- Excellent organizational and prioritization skills
- Strong verbal and written communication abilities
- Ability to work independently while collaborating effectively within a team environment
- Strong analytical and problem-solving skills
- Experience supporting Pega implementations or enterprise software development initiatives (preferred)
- Experience working within government, public sector, or highly regulated environments (preferred)
- Familiarity with Agile project management tools such as Jira, Azure DevOps, or similar platforms (preferred)
- Scrum Master Certification (CSM, PSM, SAFe Scrum Master, or equivalent) (preferred)
- Experience supporting digital transformation or modernization programs (preferred)
- Bachelor's degree in Business, Information Technology, Computer Science, or a related field (preferred)
Benefits:
- 100% Remote Opportunity
- Lead high-visibility enterprise modernization initiatives
- Collaborate with experienced business and technical leaders
- Drive Agile transformation and process improvements
- Influence product strategy and delivery outcomes
- Long-term opportunity with meaningful business impact
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