Scrum Master
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Job Description
Scrum Master driving AI-first agile delivery for CI&T’s enterprise transformation clients. Leading ceremonies, roadmaps, stakeholder alignment, and workflow automation across international teams.
Responsibilities:
- Join a high-performance digital delivery team working with a global consumer goods company on a large-scale technology transformation program
- Operate in an agile, AI-first environment managing multiple delivery streams simultaneously
- Interface directly with business stakeholders in Mexico and across the Americas
- Lead and structure Sprints, including planning, reviews, retrospectives, and daily standups with CI&T teams and the client
- Manage and communicate roadmap progress, tracking multiple delivery threads in tools such as Smartsheet
- Participate in client status meetings and report progress clearly to technical and non-technical stakeholders
- Bridge business, technical, and process perspectives to keep the team aligned on client goals
- Adapt quickly to frequent prioritization shifts in a highly fluid environment
- Support team members' development and continuous improvement practices
- Leverage AI tools for meeting transcripts, agile summaries, root cause analysis, and workflow automation
- Propose and implement ways to automate repetitive processes
Requirements:
- Experience as a Scrum Master and ability to operate independently from day one
- Proven experience with Scrum and Kanban methodologies in complex, multi-workstream environments
- Experience managing roadmaps and delivery plans with high visibility to stakeholders
- Ability to build rapport with clients and navigate conversations with business and technical audiences
- Experience working in international contracts and high-performance agile teams
- Spanish required for stakeholder engagement with the Mexico-based client team
- Fluent English required for internal CI&T communication and broader program alignment
- Genuine enthusiasm for AI adoption; regular use of AI tools and ability to identify workflow automation opportunities
- Previous experience in staff augmentation or embedded team models within large enterprise clients (nice to have)
- Familiarity with AI orchestration concepts and agentic workflows (nice to have)
- Experience supporting delivery manager succession or acting as a senior reference within a squad (nice to have)
Benefits:
- Premium Healthcare
- Meal voucher
- Maternity and Parental leaves
- Mobile services subsidy
- Sick pay-Life insurance
- CI&T University
- Colombian Holidays
- Paid Vacations
- And many others
- Diverse, inclusive, and safe work environment
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