Security Alignment Engineer
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Job Description
Security Alignment Engineer safeguarding clients' IT infrastructure at Onsite Logic. Conducting audits, providing technical support, and enhancing security posture for clients.
Responsibilities:
- Lead Security Alignment Reviews: Conduct comprehensive audits for mid-sized clients, identifying and mitigating intermediate technical risks. You'll then provide actionable recommendations to enhance their security posture.
- Standards Champion: Independently manage and maintain the company's IT security standards library. This includes keeping documents current, incorporating new best practices, and seamlessly distributing updates to internal teams.
- Technical Support Rockstar: Provide intermediate technical support to end-users by resolving tickets efficiently and expertly. Utilize documented Standard Operating Procedures (SOPs) to ensure consistent and high-quality service.
- Process Improvement Advocate: Continuously analyze our processes and proactively suggest improvements to streamline workflow and maximize efficiency.
- Documentation Guru: Maintain detailed and accurate client technical documentation with a focus on 98% accuracy.
- vCIO Collaboration: Conduct regular vCIO review meetings with clients, fostering open communication and building strong relationships.
Requirements:
- College degree in Information Technology or equivalent experience (preferred)
- 3-5 years of IT Help Desk experience (preferred)
- Advanced knowledge of cybersecurity concepts and best practices
- Strong experience working with IT ticketing systems (e.g., ServiceNow, Jira)
- CompTIA A+ and Network+ certifications (preferred)
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Meticulous attention to detail with a commitment to accuracy
- Ability to work independently and manage multiple tasks simultaneously
Benefits:
- Competitive salary and benefits package
- Opportunity to work in a dynamic and collaborative environment
- Ongoing training and professional development opportunities
- Be part of a team dedicated to client success
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