Security Operations Specialist
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Job Description
Security Operations Specialist monitoring security alerts and supporting incident response at Loopio. Collaborating across teams to ensure security in a remote-first environment.
Responsibilities:
- Monitor and investigate security events across network, platforms, and cloud environments
- Support security incident response through investigation, escalation, and follow-up activities
- Review authentication activity, access controls, and system configurations to identify potential gaps
- Support with maintaining the effectiveness of security operational controls and practices, aligned with SOC 2 and ISO requirements
- Maintain and support logging and monitoring controls across infrastructure and cloud services
- Participate in BCP/DR testing and related documentation activities
- Support the Information Security team with ongoing governance, risk, and compliance (GRC) activities
- Collaborate with Engineering and Product to support secure software development practices
- Work cross-functionally to support security operations and customer trust initiatives
Requirements:
- Bachelor’s degree in Cybersecurity, Computer Science, IT, or related technical field
- 3–5 years of experience in security operations, SOC, incident response, or IT operations with a strong security focus
- Solid understanding of security monitoring, incident handling, access management, and logging practices in production environments
- Experience supporting security controls aligned to frameworks such as SOC 2 and ISO 27001/42001
- Hands-on experience working in cloud and modern technology environments, including macOS, AWS, and Linux-based systems
- Familiarity with SIEM, SAST, DAST, WAF and cloud security technology
- Experience reviewing security events, investigating incidents, and contributing to follow-up activities
- Strong organizational and time-management skills, with the ability to manage competing priorities in a fast-paced environment
- Clear written and verbal communication skills, with the ability to explain security topics to both technical and non-technical stakeholders and work effectively with cross-functional partners
- A proactive, detail-oriented mindset with sound judgment on when to escalate and when to proceed independently, while collaborating across teams
- Professional certifications such as CompTIA Security+, ISC2 Certified in Cybersecurity (CC), Systems Security Certified Practitioner (SSCP), GSOC or GIAC Applied Knowledge Certifications, Cloud security certifications from AWS or Azure, or Comparable hands-on security credentials.
Benefits:
- Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations
- You will have the opportunity to elevate your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.
- We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1 with Loopio.
- We’ll set you up to work remotely with a MacBook laptop, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up.
- You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.
- Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!
- Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round.
- You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business.
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