Senior Benefits Analyst
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Job Description
Senior Benefits Analyst supporting Lumos Fiber's employee benefits programs and ensuring compliance while enhancing employee experience. Collaborating with HR leadership and vendors in a fast-paced environment.
Responsibilities:
- Administer and support employee benefit programs including medical, dental, vision, life insurance, disability, 401(k), FSA/HSA, wellness, and leave programs.
- Serve as the primary point of contact for employee benefit questions and provide timely resolution for complex benefits-related issues.
- Support employees regarding eligibility, enrollments, claims issues, leave questions, retirement plan inquiries, benefits changes, and escalations.
- Partner with HR leadership and external vendors to manage open enrollment, employee communications, plan renewals, and ongoing program administration.
- Create clear and engaging benefits communications and educational materials to support employee understanding and engagement.
- Monitor and ensure compliance with ERISA, ACA, COBRA, HIPAA, FMLA, and other applicable federal and state regulations.
- Conduct audits and reconcile benefits billing, enrollment data, and carrier invoices to ensure accuracy across HRIS, payroll, and vendor systems.
- Manage and process all benefits-related invoices including carrier billing reconciliation, invoice audits, payment coordination, enrollment verification, and discrepancy resolution.
- Analyze benefits utilization, financial trends, and market data to support strategic recommendations and continuous program improvement.
- Evaluate current benefits offerings and recommend enhancements based on employee feedback, market trends, competitive benchmarking, and cost analysis.
- Create reports, dashboards, and presentations to support leadership decision-making and benefits strategy discussions.
- Support HRIS and payroll integrations related to benefits administration and identify opportunities for process improvement and automation.
Requirements:
- 5+ years of progressive experience in benefits administration, benefits analysis, or related HR functions.
- Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field preferred.
- Experience supporting employee benefits programs in a high-growth or fast-paced environment preferred.
- Working knowledge of federal and state benefits regulations and compliance requirements.
- Experience in the fiber, telecom, or technology industry preferred.
Benefits:
- Comprehensive health, dental, and vision coverage.
- Competitive compensation packages, including bonus options for eligible positions.
- Paid Time Off & Paid Holidays.
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
- 100% employer-paid life and disability insurance.
- Employee Assistance Program (EAP) with access to professional support for life’s challenges.
- 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
- Wellness program offering education and cash incentives for gym attendance and nutrition programs.
- Employee referral bonuses.
- Discounts on Lumos Fiber Internet for employees who live in our service areas.
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