Senior Claims Specialist, Commercial Casualty
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Job Description
Senior commercial casualty claims specialist resolving personal and commercial injury claims for Mobilitas, a mobility-sector insurer. Handling nationwide coverage, liability, investigation, negotiation and subrogation.
Responsibilities:
- Resolve all aspects of 1st and 3rd party injury claims of low to moderate complexity for personal lines and commercial claims
- Manage all claims efficiently and effectively to an appropriate resolution with minimal supervision
- Handle liability injury claims, including coverage, liability and damage concerns
- Handle Medical Payment, PIP, Uninsured Motorists, Under-insured Motorists and ADB claims
- Assist with first notice of loss calls and participate in the department phone queue as needed
- Make coverage determinations and conduct complex investigative work
- Advise customers on appropriate action related to coverage issues
- Make liability determinations based on gathered evidence
- Evaluate potential subrogation and initiate notices of subrogation
- Develop negotiation strategies with insureds, claimants and injured-party representatives
- Communicate pertinent case facts to supervisors, managers or committees
- Become licensed in several states and handle claims across multiple regions
- Participate in employee resource groups and volunteering
- Travel as needed for divisional, team and other in-person meetings
- Support business needs, including investing extra time and helping other teams
Requirements:
- 4+ years of claims experience
- Minimum of 3+ years in casualty adjuster experience
- High school (HS/GED) or a minimum of 3 years experience in casualty claims role within P&C insurance industry
- Must hold an Adjuster's license for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment
- Applicants must have authorization to work indefinitely in the US
- Must not require immigration support or visa sponsorship
- Commercial Claims handling experience
- BA/BS in business, insurance or related area, or equivalent combination of education and experience (a plus)
- Bilingual (Spanish) is a plus
Benefits:
- Annual bonus eligibility for most roles
- 401(k) with a company match
- Career growth, leadership and mentoring support
- Development opportunities
- Remote-first flexible workplace
- Flexibility to work from various locations including Mobilitas offices
- Employee resource groups
- Volunteering opportunities
- Reasonable accommodations for qualified applicants and employees with disabilities or other limitations
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