Senior Data Analyst
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Job Description
Senior Data Analyst executing enterprise data strategy for Guild Mortgage, a mortgage banking and home-financing company. Delivering governed data, validated reporting, KPIs, and actionable business insights.
Responsibilities:
- Partner with business unit leaders and Product, Data & Technology teams to assess data and analytics needs
- Elicit data requirements and research internal systems of record and publicly available data sources
- Requisition and obtain private data sources to support business needs
- Identify translation and transformation requirements for sourced data
- Improve sourced data quality through data curation, validation rules, and maintenance of Master Data tables
- Maintain the Logical Data Dictionary with data lineage, stewardship, custodianship, and versioning information
- Reconcile and validate dashboards and reports
- Document functional and non-functional requirements for data collection, loading, transformation, curation, processing, visualization, and insight distribution
- Identify process improvements, automation opportunities, scalable infrastructure redesigns, and optimized data delivery
- Provide actionable insights on customer acquisition, operational efficiency, and business performance metrics
- Identify PII and define masking, data-processing, and access-control rules
- Document Business Continuity Plan/Disaster Recovery and high-availability and recoverability requirements
- Assess data-source accuracy and data-gathering effectiveness
- Define KPIs and document processes for monitoring data warehouse performance and accuracy
- Mentor less experienced data professionals and share reusable artifacts and domain knowledge
- Participate in stakeholder reviews and design sessions
- Provide data, reports, and information to management
- Monitor trends and technology-related errors and develop cross-functional solutions
- Resolve high-level issues and contribute to technology direction decisions
- Monitor platform usage, database sizes, compute resources, and third-party costs
- Champion data transformation and maintain stakeholder partnerships
- Perform other duties as assigned
Requirements:
- Bachelor's Degree in Computer Science, Data Science or related quantitative field is required
- Master's Degree in business administration (MBA) or related to the position or equivalent, preferred
- Minimum 5 years' experience in Data Analyst related role(s), including two years in a senior technical level role(s)
- Highly proficient with eliciting business requirements, documenting user stories, analyzing data sources, and assessing data quality
- Highly proficient in data analysis, technical documentation, logical data dictionary, data validation rules, acceptance criteria, SDLC such as Scrum, and ITSM – ITILv4
- Experience identifying data integration needs using ETL tools and modern data pipes
- Proven experience querying and analyzing SQL relational databases and NoSQL databases
- Experience collecting structured, semi-structured, and unstructured data in various formats from internal systems and third-party providers
- Experience using Microsoft Office or Google G-Suite, Jira, Confluence, and Microsoft SharePoint
- Experience performing root cause analysis on internal and external data and processes
- Strong analytical, data governance, critical-thinking, organizational, communication, leadership, interpersonal, and team-building skills
- Ability to prioritize multiple tasks in a deadline-driven environment
- Ability to learn and adapt to new technologies and techniques
- Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications
- Commitment to company values
- Ability to adhere to process protocols and apply established protocols in a timely manner
- Ability to work Monday–Friday during the business week
- Travel 5% or less
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D insurance
- LTD insurance
- 401(k) with employer match
- Competitive compensation
- Pleasant work environment
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