Senior Designer – Cloud Update Service
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Job Description
Product Designer shaping AI-powered search, federation, and content experiences for Hyland’s enterprise Content Innovation Cloud. Designing scalable, accessible systems across teams and products.
Responsibilities:
- Work closely with product and engineering teams to build alignment, translate ambiguity into clear direction, and make tradeoffs addressing user needs and total cost of ownership
- Partner with researchers to translate user insights and customer needs into journey maps, stories, flows, concepts, and interactive prototypes
- Design scalable systems, patterns, workflows, and interaction models across teams, products, roles, and edge cases
- Design AI-assisted experiences for content discovery, understanding, and action through AI-powered search, recommendations, and content understanding
- Ensure transparency, control, and trust in AI-assisted experiences
- Drive accessibility as a first-class requirement and ensure experiences meet WCAG 2.2 AA standards
- Partner with accessibility experts and engineering teams
- Provide annotated design specifications and documentation covering interaction behaviors and acceptance criteria for developer implementation
- Shape how customers access, organize, and manage content across the Hyland Content Innovation Cloud platform
- Influence content federation across repositories and search and browse experiences
Requirements:
- 5+ years of product design experience delivering complex enterprise software with consumer-grade usability and polish
- Strong examples of shipped work and measurable impact
- Proven accessibility expertise, including delivery of products meeting WCAG 2.2 AA success criteria
- Experience with responsive reflow considerations and collaboration with accessibility specialists
- Design system fluency, including applying and extending a component system
- Proficiency with Figma
- Experience producing interactive prototypes and clear specifications within Agile product delivery teams
- Strong product judgment and ability to navigate tradeoffs
- Experience designing scalable, supportable, and efficient-to-build experiences
- Experience designing AI-enabled products or model-driven experiences
- Understanding of transparency, control, safety, bias, and quality considerations
- Deep expertise in Material Design 3 and/or Angular Material
- Strong experience in responsive and adaptive layout design within Material Design-based ecosystems
- Strong visual design, interaction design, and microcopy writing skills
- Skill in translating qualitative and quantitative research insights into flows, prototypes, and iterative product improvements
Benefits:
- Career development resources
- Wellbeing programs
- Innovation practices
- Inclusive workplace
- Employee initiatives and giving campaigns aligned with employee-supported organizations
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