Senior Field Service Technician
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Job Description
Senior Field Service Technician in Leidos managing installations and repairs of security equipment for customers. Collaborating with global teams and ensuring contractual service level agreements are met.
Responsibilities:
- Performing customer support activities involving the installation, modification, and repair of complex equipment and systems
- Conducting on-site installation and testing of equipment
- Managing resources, maintaining schedules, and coordinating repair activities
- Accepting and updating work orders in CRM systems like Salesforce, Maximo, and GURU
Requirements:
- Related Trade experience (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)
- Minimum of 2 years’ experience in troubleshooting and field repair of electrical and electronic systems and equipment
- Computer literacy; competency in MS Office Suite
- Must be able to pass an in-depth background check (TSA eQIP)
Benefits:
- competitive compensation
- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
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